Operations and Warehouse Associate

About ZPE Systems, Inc.ZPE Systems solves the networking problems of large enterprises, including 6 of the top 10 global tech giants, to meet increasing demands for infrastructure availability, security, and scalability.
ZPE Systems develops and manufactures secure remote in-band and out-of-band management solutions for enterprises to access, control and manage, and automate critical IT infrastructure from data center to the edge. Companies that maintain or operate many data centers, campuses, and branch locations, such as those in healthcare, supply chain, education, government and finance, trust ZPE’s Intel-based serial consoles, services routers, and cloud management software to eliminate human error, close security gaps, and resolve interoperability issues. ZPE Systems was founded in the Silicon Valley in 2013 with sales and support offices worldwide, with continuous expansion through a growing network of trusted partners and service providers.

ZPE Systems is looking for a Warehouse and logistics Coordinator who will be part of a global agile team.

Core Responsibilities:

Warehouse and logistics Coordinator is responsible for order fulfillment, product configuration and warehouse maintenance in our Fremont California office. This position is an excellent fit for someone with a varied skill set who is willing to learn on the job, can work independently as well as in group settings. The successful applicant will be responsible for receiving order requests and shipping them on time to meets customer’s request

Order Fulfillment

• Receive and process purchase orders from the customers.
• Understanding of inventory management to fulfill orders, and prioritize order fulfillment based on urgency and or transaction type
• Provide order status to the sales team as well as the customers
• Strong written and verbal communications including the ability to document test plans, test results and defects.

Logistics Coordination

• Track shipments sent to customs, partners, etc.
• Manage inventory in our ERP systems
• Update data in our CRM and ERP systems every week
• Understanding of the sales cycle from quote to invoicing
• Drop off shipments if required to meet delivery dates

Product Configuration (taught on the job)

• Some technical skill is preferred, and comfortable with tools
• Understanding of ZPE core products after 3-5 months on the job
• Willingness to learn ZPE specific technical support before fulfilling orders
• Understanding unit configuration and updating units as required

Warehouse management

• Able to lift 20-40 lbs. comfortably.
• Know how to strap and wrap units in a pallet.
• Provide dimensions to logistics company for shipping.
• Manage domestic and international shipments.
• Standard warehouse maintenance and upkeep.

Qualifications:

• Office tasks (20%), warehouse tasks (40%), unit configurations (40%)
• High degree of organization and attentiveness to detail.
• Associate Level position requires understanding of sales cycle.
• Comfortable using or learning online web applications such as Microsoft Office, Google Docs, CRM and ERP.
• Must be able to lift 20-40 lbs. boxes.
• Move pallets around the warehouse and stage orders for shipping.
• Able to use power tools comfortably and efficiently
• Ability to manage multiple tasks simultaneously and meet deadlines.
• Conducts oneself in a professional manner.
• Excellent and professional oral and written communication skills.

ZPE Systems is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of ZPE Systems to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.