At Zoox, we aim to provide our customers with the highest level of safety while using our fully autonomous vehicles. In this role, you will be at the forefront of turning our vision into reality. You will ensure safety, maintain vehicle readiness, complete software and hardware tests, and represent our brand as ambassadors to the public. You will work with a team of world-class engineers with diverse robotics, control, and vehicle engineering backgrounds to deliver vehicle performance using virtual tools and methodologies. In taking on the Vehicle Operations Shift Lead role, you will be the field expert for tools, features, and functions related to Vehicle Operator workflows, coordinating and streamlining processes supporting Vehicle Operations at Zoox.

As a Vehicle Operations Shift Lead, you will lead a team of operators to ensure they understand and execute short- and long-term targets. You will be hands-on with your team, working with & alongside them daily, leading by example to ensure all software and hardware tests are executed to Zoox’s high standards. As a Shift Lead, you will work closely with other leaders within the Vehicle Operations organization, assisting and interacting with multiple teams across the company, including computer vision, infrastructure, sound design, strategy, vehicle engineering, and go-to-market teams. You are a disciplined team player who believes in doing everything necessary to accomplish the mission safely.

This is a 3rd shift role where you will be working 11pm - 7:30am.

In this role, you will:

• Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.
• Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval & schedule validation, and conduct written and oral performance feedback with direct reports at regular intervals.
• Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox’s overall goals.
• Become knowledge experts on Zoox’s proprietary software related to Vehicle Operations and motivate and mentor direct reports to execute and deliver to Zoox’s high standards.
• Interact with contractors assigned to Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
• Conduct testing ten or more hours every week with a priority on safety to ensure you stay up-to-date with the current state of Vehicle Operations.

• 5 years of professional work experience in a cross-functional and product-based environment
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Proven ability to problem solve and improve operational efficiency with a proactive mindset and resourcefulness
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues
• Excellent driving history 
• Proactive mindset and resourcefulness

• 2 years of autonomous vehicle industry or operations experience
• Experience as an Instructor or Lead within an operations team or equivalent management or leadership experience
• Experience in leading or managing a highly cross-functional team

Compensation

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $77,000 to $154,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.