Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution built from the ground up. Within the Fleet Operations organization, Vehicle Operations supports the testing and validation of SW and HW on our fleet of autonomous robots and service operations on public roads. As our Vehicle Operations team develops and scales, so does the challenge to understand operations data, ensure effective communication between development and operations, and inform key decisions to scale the organization successfully. 

In this role, you will lead Zoox Vehicle Operations, with a data-driven and operational mindset, for the testing and validation efforts using our R&D Fleet of robotaxis while also overseeing a team of service vehicles. You will also be an integral Fleet Operations leadership team member. This will include the management of Vehicle Operations FTEs and Contractors while identifying, building, and driving safety and efficiency processes related to overall vehicle operations for our robotaxi robots. 

In this role, you will:

• Manage, hire, and train high-caliber Vehicle Operations personnel and facilitate their career growth within Fleet Operations.
• Manage the execution of the R&D and Service fleets for Robotaxi operations, focusing on operational efficiency by making data-driven, impactful decisions. 
• Work with other managers, the program management team within Fleet Operations, and other cross-functional teams to provide vehicle support across all areas of test and validation managed from the HQ. These include permanent deployments around the Bay Area and shorter-term initiatives across the US.
• Drive an excellent safety culture by leading safe and efficient operations.
• Lead feedback to cross-functional teams to improve SW, system design, and safety processes while tracking tasks to completion and ensure a communication feedback loop.
• Support cross-functional engagements at all Zoox locations, including PMO, Policy, Legal, Infrastructure, and other discussions and decision-making. This includes briefing at the executive level, up to and including the CEO and CTO.

• 8 years leading the business side of relevant large-scale operations
• 6 years of managing large teams across multiple locations
• Management of continuous safety standards and improvement initiatives
• Experience in change management processes
• Bachelors Degree

• Master's degree in a relevant discipline (Business Administration, Engineering, Computer Science, Program Management, etc.)
• 5 years working in an NPI environment and cross-functionally with PMO or engineering organizations
• Working with cross-functional teams on go-to-market initiatives
• Experience in the autonomous vehicle, transportation dispatch, and emergency response industries

Compensation

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $123,000 to $237,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.