At ZOLL, we're passionate about improving patient outcomes and helping save lives.
We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Resuscitation division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!
Job Summary
Responsible for increasing Service Contract revenue by generating new business and retaining renewal Extended Warranty and Preventive Maintenance Service Contracts.
Essential Functions

• Generate reports from Oracle to identify and qualify sales opportunities
• Build and expand the company's customer database of opportunities within your assigned territory
• Manage customers and maintain opportunities within Salesforce
• Call and/or email new and existing service contract customers to promote the service contract business
• Utilize consultative sales approach to evaluate and understand prospect's business and needs
• Close sales of new and renewal service contracts
• Perform outbound emails and calls, and inbound lead generation and follow-up
• Work together with and provide support for field sales and field support
• Manage creation and presentation of quotations for opportunities as they are identified
• Negotiate contract pricing and develop the Service Contract agreement between ZOLL and Customer
• Investigate and work with appropriate department to resolve issues that impact service contracts timely and accurate entry of all pertinent prospect data into the CRM database
• Provide management with monthly activity reports Achieve and exceed new and renewal revenue goals

Required/Preferred Education and Experience

• Bachelor's Degree or equivalent experience required

Knowledge, Skills and Abilities

• Motivated self-starter with the ability to exercise own judgment
• Ability to work independently, with little supervision
• Capable of prioritizing activities and performing multiple tasks
• Energetic, creative, goal-oriented team player
• Demonstrated ability to achieve goals in defined timeframe
• Improves results by generating, encouraging, and supporting new ideas
• Heightened sense of personal responsibility including punctuality, attendance and commitment
• Excellent communication skills, both oral and written
• Organizational, Customer interface and negotiation skills
• ERP systems experience, preferably Oracle
• CRM experience, preferably Salesforce

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.