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Position Summary
The Operations Director will plan, direct, coordinate and provide leadership to the assigned area, overseeing retail/sales/facility activities in the field organization, ensuring development and implementation of efficient operations by putting people first, providing clear and positive leadership and taking accountability for the success of an overall Zips Region.
The Operations Director is responsible for the complete Region P&L. It is critical that they actively analyze real-time data, generate quick insights, and communicate key decisions that maximize business profitability. The expectation of this role is to be an owner, leading with their heads up to execute the strategy while proactively planning for normal business challenges that arise.
A successful OD will take accountability for the decisions made and own the results of those decisions. They will need to be clear, transparent communicators, having ongoing dialogue with their teams, cross-functional partners, and senior leadership.
Success will be measured across four key areas: 1) EBITDA growth through a mix of topline sales increase and expense management to exceed budget; 2) Net member growth through conversion and retention; 3) Employee staffing and retention rates across the Area, with specific attention to the DM, SM, and CSA roles; 4) Operational excellence focused on key metrics (wash downs, standards, etc.) to deliver a best-in-class employee and customer experience.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Skills and qualifications that assist in efficiently completing this job include:
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Other
Consumer Services
$113k-133k (estimate)
02/06/2024
05/02/2024
zipscarwash.com
OKLAHOMA CITY, OK
1,000 - 3,000
2004
JEFF HALL
$10M - $50M
Consumer Services
SRFF
The job skills required for Operations Director include Leadership, Planning, Customer Service, Written Communication, Accountability, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Director positions, which can be used as a reference in future career path planning. As an Operations Director, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Director. You can explore the career advancement for an Operations Director below and select your interested title to get hiring information.