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Support Technician II (on-site)
Ziosk is revolutionizing the $472 billion restaurant industry by providing a suite of solutions powered by our enterprise grade software stack that serves casual dining, fast casual, polished casual and QSR restaurants. Initially known for the Ziosk Original tableside tablet, the Ziosk Platform now includes Ziosk Virtual, Ziosk Pro Server Tablet, Ziosk Mini and Ziosk Tether, all designed to bring convenience, safety, and operational efficiency to the restaurant.
The Support Technician II will provide customer facing support for the Ziosk solution, including but not limited to, Windows servers, WiFi networking, remote site connectivity and custom built Ziosk software. An ideal candidate should have a solid understanding of Windows Server technologies and network fundamentals. This position requires strong troubleshooting skills and an ability to effectively identify the problem, determine the impact of the issue and provide the best steps to resolution. This individual will adhere to established troubleshooting procedures for this position serves as primary interface between Ziosk and its clients for incident resolution.
Responsibilities
Qualifications
Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to North Dallas. No agencies or third party recruiters, please .
Full Time
$50k-62k (estimate)
06/18/2024
07/05/2024
ziosk.com
DALLAS, TX
1,000 - 3,000
2007
Private
JACOB C BAUM
$10M - $50M
Restaurants & Catering Services
Ziosk develops ordering and pay-at-the-table tablet touchscreen technology for the casual dining restaurant market.
The following is the career advancement route for Support Technician II (on-site) positions, which can be used as a reference in future career path planning. As a Support Technician II (on-site), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Technician II (on-site). You can explore the career advancement for a Support Technician II (on-site) below and select your interested title to get hiring information.