1 Service Writer Job in Decatur, TX
ZIMMERER KUBOTA & EQUIPMENT INC is Hiring a Service Writer Near Decatur, TX
- Developing strong customer relationships through the successful management of products and service delivery.
- Maintaining computerized customer profile information.
- Monitoring customer records to check for regular scheduled servicing and future remedial work and calling the customer to arrange appointments.
- Developing cost estimates, logging needed parts, and the time needed for repairs, and scheduling the most appropriate Service Technician.
- Conveying all necessary information regarding costs, parts, work, and Technicians to the customers and management.
- Meeting with customers to discuss their requirements and relaying those requirements to the Service Technicians.
- Contacting customers in the case of additional work to relay the details and extra costs.
- Entering the details of repair jobs on the company's network and preparing repair instructions and lists of needed replacement parts to the Service Technicians.
- Checking warranties and insurance.
- Releasing repaired equipment to the customers and explaining the work done and costs accrued to the customers to ensure their satisfaction and repeat business.
- A high school diploma or equivalent.
- Work experience and product knowledge may be advantageous.
- Computer literacy and knowledge of office software programs.
- Excellent communication and customer service skills.
- Strong record-keeping skills.
- The ability to understand and relate technical issues to the service team from customers' non-technical descriptions.
Job Summary
Full Time
$39k-57k (estimate)
01/20/2024
06/12/2024
zimmererkubota.com
GAINESVILLE, TX
25 - 50
1979
ALBERT ZIMMERER
$10M - $50M
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About ZIMMERER KUBOTA & EQUIPMENT INC
You have work to do. We are here to help! We offer Kubota and other premium brands of agriculture, turf and construction equipment. With 5 locations from Gainesville to Cleburne, our sales, rental, parts and service departments are ready to serve you with efficiency. We are a family-owned business with family values. We go the extra mile, so you dont have to! Contact your nearest location today and let us help you get the job DONE!
The job skills required for Service Writer include Customer Service, Scheduling, Futures, Products and Services, Customer Relationship, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.
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