Title: Pension Implementation Manager Department: Pension

Position Type: Exempt Hours per Week : 40

Position Summary:

Responsible for the implementation of new clients, system conversions of existing clients, and increasing use of automation. Provides technical expertise, accessing education and training needs, for pension system changes, in support of operational and system activities in the Pension Operations department, in accordance with Company guidelines, client needs, and legislative requirements.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

General Duties:

• Reviews and interprets requirements for implementations, conversions, and plan changes, evaluating client needs, to develop testing, training, and resource material.
• Attends implementation and conversion meetings, as the pension expert, providing interpretation of plan rules and direction for programming, to ensure the success of the project.
• Facilitates training for new and current employees on systems changes, new or revised processes, specific contract language, interpretation of benefits, and departmental procedures.
• Coordinates and oversees the review and testing of benefit calculations for new business and system conversions and facilitates the development/update of forms and documents associated with plan administration
• Provides recommendations and proposals to management for improving automation in pension processing, reporting, and work flow.
• Provides support to management in the research and resolution of complex pension processing and systems issues.
• Writes and distributes internal and external communications and participates in developing department policies, procedures and training.
• Maintains communications and effective working relationships with management and staff as well as clients, government agencies, unions, participants, attorneys, and consultants
• Maintains pension operations compliance schedule with regulatory and legal guidelines.
• Performs other duties and special projects as required.

Minimum Qualifications:

• Bachelor's Degree in business administration, finance or accounting; Masters of Business Administration degree preferred.
• Minimum two years of pension operations experience in a TPA environment preferred. Proficient PC skills including intermediate level Microsoft Word, Excel and Outlook. Excellent verbal and written communication and strong interpersonal skills
• Must be able to work independently.
• Proven attention to detail, follow-through skills and problem solving skills.
• Prior experience managing a remote workgroup.
• Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role.
• Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Excellent written and oral communication skills.
• Skill in organizing resources and establishing priorities.
• Advanced analytical, evaluative, and objective critical thinking skills.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic Pension Implementation Manager with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Internals to Apply:

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior