Overview

We are seeking a Senior Systems Engineer (Perforce) to join our corporate IT Enterprise Services (ES) Team. You will be a key subject matter expert and technical contributor for our specialist Perforce (Helix Core) team supporting complex, large source and asset histories shared in geographically distinct, globally connected enterprise-class Perforce servers to ZeniMax Media and AAA game studio partners. Enterprise-class Linux and full stack application experience are a strong emphasis for this role. Must be able to mentor the team and be able to support our systems via an on-call rotation.

Responsibilities

• Active participation/contribution within a scrum or kanban agile service delivery team.
• Work with technical and non-technical Perforce stakeholders of various skill levels.
• Respond to service, change or event requests and escalating or assisting as required.
• Create, deliver, and maintain highly available Perforce environments for multiple game studios across geographically distinct locations supporting multiple team source/assets.
• Troubleshoot and act as escalation source for downstream support and studio teams.
• Understand studio and game creation needs evolve and shift focus as needed.
• Collaboratively work with other Enterprise Services teams and participate in on-call rotation.

Qualifications

• 5 years' experience delivering Linux-based Perforce or equivalent source control/management enterprise services (TeamHub, Github, Gitlab, BitBucket, PlasticSCM, Microsoft TFS, similar).
• Strong understanding of source control, configuration management, and application lifecycle management principles.
• Experience with Commit-Edge-Proxy Perforce (Helix Core) Distributed architecture.
• Experience troubleshooting and providing resolution to difficult, unfamiliar issues.
• Experience with creating and supporting in-house tools or product extensibility with one or more languages: PowerShell, Python, .Net Core (C#), BASH, LUA, PHP, Perl.

Preferred Skills

• Experience with Perforce SDP/HMS admin & Helix Swarm code review tools.
• Experience with Perforce Distributed Version Control System (DVCS) in server-to-server deployment.
• Experience with enterprise monitoring and analysis: datadog, grafana, prometheus, splunk, similar.
• Experience with PowerShell 7 /.Net Core/Salt focused on cross-platform tools/config man.
• Understanding of Infrastructure as Code (IaC) best practices.
• Professional certification: Azure, AWS, VMWare, Linux, CompTIA, Cisco, RH PMP, Agile Scrum, similar.
• Experience leading Scrum and/or Kanban Agile ceremonies.
• Familiar with ITIL & Team Topologies product/service delivery methodologies.

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