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ABOUT ZEGNA
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand.
Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees.
Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores.
The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores.
As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a Customer Advisor for Zegna, you will aid in transforming a customer's store visit into a memorable luxury shopping experience.
As Brand Ambassadors, you help engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections.
The Customer Advisors builds a relationship with each customer that lasts over time and begins with the quality of their welcome, the gestures, and rituals of the selling ceremony and the provision of the highest level of service.
Reporting directly to the Store Manager, you will maximize sales through retail operational excellence and support to the overall store visual and image.
Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service.
The role of the Customer Advisor at Ermenegildo Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
HOW YOU WILL CONTRIBUTE
WHO YOU ARE :
PDN-9bffa5df-b7cf-49bd-8757-e28b784777ae
Last updated : 2024-06-05
Full Time
$39k-49k (estimate)
05/11/2024
09/06/2024
dontepotequila.com
Las Vegas, NV
<25
The job skills required for Customer advisor include Customer Service, Verbal Communication, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advisor positions, which can be used as a reference in future career path planning. As a Customer advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advisor. You can explore the career advancement for a Customer advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advisor job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
02/11/2022: Newport News, VA
They often communicate with customers via a phone call.
02/10/2022: Gastonia, NC
There are no set qualification requirements to be a Customer Service Advisor; most companies will require GCSEs or equivalent.
04/13/2022: Anaheim, CA
This starts with making a human connection with customers and relying on rapport to help carry the sale and purchase.
02/09/2022: Fairbanks, AK
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
03/15/2022: Medford, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advisor jobs
Communicate clearly with customers.
03/23/2022: San Francisco, CA
Give credence to customer complaints.
03/19/2022: Stamford, CT
Avoid helping customers at breakneck speeds.
03/26/2022: Oklahoma City, OK
Know how to close a conversation.
04/02/2022: York, PA
Keep standards high and response times low.
04/15/2022: Madison, WI
Step 3: View the best colleges and universities for Customer Advisor.