The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. In this context, YWCA Union County is on a mission to empower survivors of domestic violence to become safe and free from abuse, and to promote social justice and eliminate violence against women and girls. We accomplish this mission through the provision of comprehensive, client-centered services, and through education, collaboration and advocacy that builds safe, informed and supportive communities.

JOB SUMMARY

The Bilingual/Bicultural Case Manager position, at the direction of and in collaboration with the Director of Community Support Services - CSS program, has the responsibility of providing all case management services to survivors of domestic violence who are seeking services at the YWCA Union County. This position will work closely with the Director to assist in the development of a safe and confidential atmosphere for all program participants. This position reports directly to and is supervised by the Director of Community Support Services.

EDUCATION REQUIREMENTS & ADDITIONAL QUALIFICATIONS

● A BA or BSW with prior case management experience is preferred; however, a student nearing the end of their program will be considered.

● Must demonstrate cultural competency through either experience or education.

● Must have some knowledge and understanding of domestic violence and trauma.

ESSENTIAL JOB DUTIES

Case Management

● Responsible for ensuring the following services are provided to all participants: crisis interventions, intakes, accompaniment, assessments, case management, advocacy, and referrals.

● Responsible for creating an empowering environment for program participants.

● Responsible for maintaining and reporting program statistics and assessments as well as paper and electronic file entry and maintenance.

● Responsible for creating and maintaining relationships with other community agencies and members.

● Responsible for assisting the Director of CSS with the development and implementation of services.

Program Development

● Expand the services provided in the case management program to meet the needs of diverse communities.

● Collaboration with the Director of Community Support Services to ensure that the program is directed by agency goals and priorities as indicated in the Strategic Plan.

Documentation / Supervision

● Responsible for grant management in the form of reporting and statistics for case management in non-residential programs, assuring that required levels of services are maintained.

● Documentation: maintain case records for clients, complete service schedules, and maintain other records as needed.

● Participate in supervisory meetings with the CSS Director on a weekly basis.

● Attend monthly staff and Intra-program meetings.

● Complete statistical and narrative reports monthly or as needed.

● Other duties as assigned by supervisory personnel.

● All positions will be trained to answer the hotline and for shelter shift coverage.

Job Type: Full-time

Pay: $36,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Language:

• English and Spanish (Required)

Work Location: In person