Description

YWCA Tulsa is currently seeking a full-time Refugee Health Promotion Program Supervisor andwill play a crucial role in leading our Refugee Health Team who works with our YWCA refugees as they navigate the medical system. This position will provide leadership to a team of health navigators by reviewing data and creating action plans to support our clients’ goals of self-sufficiency. 

Duties/Responsibilities: 

• Coordinate logistics of new client intakes, health assessments, and plans of care. 
• Utilize data to provide targeted health outreach and strategic health education classes. 
• Conduct weekly one-on-one meetings and team meetings. 
• Provide guidance and support to team members in fulfilling their duties effectively. 
• Familiarize oneself with the data system and reports used for the program and grant. 
• Ensure proficiency in utilizing the system to extract relevant information. 
• Ensure understanding of grant goals, objectives, contract requirements, allocations, and budget. 
• Utilize reports and data to support areas of opportunity and growth for both team members and the program. 
• Manage and update all electronic records continuously as client information changes. 
• Train new team members on the intake process, Apricot database, health assessments, and plans of care. 
• Provide or arrange for translation and interpretation services for clients as needed. 
• Communicate timely and collaborate closely with the refugee health team to promote the self-sufficiency of clients. 
• Conduct regular follow-up calls to clients when needed. 
• Identify and develop relationships with other community service organizations that assist refugees. 
• Participate in YWCA functions as needed and requested by the manager and/or Director. 
• Comply with all YWCA policies and procedures. 

Requirements

• Bachelor's degree in social work, international relations, or related field preferred. 
• Previous work with refugee or immigrant populations is beneficial. 
• Understanding and respect for diverse cultures and backgrounds. 
• Clear communication, both verbal and written, is essential. 
• Ability to manage multiple tasks and deadlines effectively. 
• Strong ability to build rapport with clients and collaborate with colleagues. 
• Proficiency in Microsoft Office Suite and database management. 
• Dedication to the mission and goals of refugee support services. 

Benefits and Perks:

• Flex work agreement
• Medical Benefits
• Commuter Benefit Plan
• Dental Benefit Plan 100% employee paid by employer
• Vision Care Benefits
• Short Term Disability 100% employee paid by employer
• Paid Time Off
• Paid Holidays
• Social Justice Days
• Cell phone reimbursement