3. Programming: Guide and continuously evaluate the vision, planning, implementation and results of housing programs. Re-initiate a full calendar of programming in the post-COVID era and seek supportive funding. Develop and propose pilot courses to consistently improve the effectiveness of programs that lead to resident independent living. Ensure that the organization and individual programs meet or exceed internal and external goals, enhance the quality of life for our residents, and contribute to mandated performance standards and outcome measurements. Program Oversight: Monitor the program’s effectiveness to ensure that program is achieving its goal relative to tenants maintaining permanent housing, securing employment, and establishing stability. Conduct Quality Assurance reviews to ensure stated operating procedures are meeting the requirements of funders and accreditation. Develop new and maintain existing community linkages/referrals for mental/behavioral health, including partnerships with managed care plans as appropriate. Manage contracts with partners. Monitor resident health and recommend file transfers if a higher level of care is needed, in coordination with Property Manager.

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