Description

The Youth Services Coordinator - YPP provides program support and case management to the Young Parent Program. Assisting with all services to ensure participants are receiving support and are able to gain access to any resources that can help address their needs.

Hours: 9:00 AM - 4:30 PM or 9:30 AM - 5:00 PM, Monday through Friday

RESPONSIBILITIES:

• Provide individual advocacy; crisis intervention; emotional support; guidance; information and referrals to program participants.
• Assess participants’ needs and develop Individual Participation Plans for each participant.
• Monitor and track student attendance and participation in the scheduled programming on a weekly basis.
• Create and maintain individual files for intake and assessment.
• Work with the Worcester Community Action Council and Quinsigamond Community College to connect eligible participants to HiSet/GED, higher education and training programs.
• Maintain regular contact with the Department of Transitional Assistance to coordinate participant services.
• Work with the Manager of Young Women’s Programming to ensure that young parent programming is accessible and supportive of all participants.
• Perform other duties as requested.

Qualifications

• Minimum of Associates Degree in Human Services, Counseling, Psychology or related field or equivalent education and experience.
• Experience working with youth or young adults required.
• Ability to perform calmly in crisis situations
• Ability to research current trends and work with employers, colleges and agencies in the community.
• Strong professional boundaries
• Must be culturally sensitive and able to effectively communicate both orally and in writing with people of all demographics.
• Experience working with diverse populations, such as women and their families and communities of color
• Bi-lingual (English/Spanish) preferred