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• Responsible for assisting more senior positions and performing functional duties under the oversight of more senior positions.
• Support hiring activities for all the Management, Administrative, and Professional (MAP) positions.
  • MAP positions cover all other occupations within the Transportation Security Administration (TSA) that help keep TSA operations running smoothly and efficiently; some of these positions include Accountants, Administrative Assistants, Budget Analysis, Financial Specialists, Human Resource (HR) Specialists, Information Technology Specialists, Intelligence Operations Specialists, and Medical Professionals, to name a few.
  • MAP positions can be found at TSA Headquarters, in the Field, and in support of Federal Air Marshal Service (FAMS) activities.
  • All MAP positions follow a similar hiring process; the major activities that are currently part of the MAP hiring process (order and activities subject to change and may vary depending on the specific position being filled) include:
    • Job Opportunity Announcements
    • Application Intake
    • Qualifications Review
    • Assessments
    • Selections
    • Set Salary
    • Tentative Job Offers
    • Background Investigations
    • Final Job Offers
    • Set Entrance on Duty (EOD) and keep selectee informed of every step of the process
• Support high-profile and high-volume Merit Promotion recruitment activities for MAP positions.
• Apply operational staffing experience in completing job analyses in coordination with hiring managers.
• Post job announcements on USAJobs.
• Follow project‐specific Standard Operating Procedures (SOP) for rating and ranking candidates.
• Verify eligibility claims under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Plan (ICTAP).
• Review documentation and adjudicate veterans’ preference prior to assignment of preference on the final referral list.
• Verify eligibility claims for Merit Promotion referrals by reviewing supporting documents for proof of items including status, tenure, time‐in‐grade, interchange agreements, or Veterans Employment Opportunity Act (VEOA) eligibility.
• Verify eligibility claims for noncompetitive referrals by reviewing supporting documents for proof of items including status, time‐in grade, 30% or more disabled veteran status, Peace Corps status, Vista status, and military spouse status.
• Verify eligibility claims for Schedule A referral by reviewing supporting documentation and verify eligibility claims for other hiring authorities.
• Prepare competitive, Merit Promotion, Excepted Service, or noncompetitive certificates/referral lists electronically in accordance with Merit System principles and Delegated Examining (DE) procedures; may include category rating certificates and non‐traditional certificates such as Direct Hire authority referrals.
• Provide written notification to all applicants at the key touch points in the application process (application received, application assessed for qualifications, and application referred or not referred) and answer applicant inquiries regarding application procedures.
• Audit returned certificates and send disposition notices to non‐selected candidates.
• Maintain examining casefiles, including job analysis documentation, in accordance with Agency records retention schedules.
• Answer applicant phone calls and respond to written correspondence.
• Work as a part of a team; train and mentor HR Assistants and quality review work.
• Use multiple automated staffing systems.

• Must be a U.S. Citizen.
• USA Staffing Upgrade experience is desired.
• Up to three (3) years’ experience, preferably with Federal staffing in Merit Promotion or Direct Hire Authority (DHA) and onboarding activities.
• BA/BS degree preferred not required.
• Ability to apply and interpret Federal HR laws, policies, and Agency-specific SOPs; able to handle high-priority and a high volume of assignments in a production-based environment.
• Experienced in Excel and automated HR systems for data input is key.
• Must be organized and have excellent customer service skills.
• Must be able to obtain and maintain the government-required security clearance.