Job Description: Front Office Specialist

Position Summary:

We are excited to grow our Medical Office Team and are looking to hire a Full-Time Front Office Specialist.

Primary Responsibilities:

• Coordinate flow of information and communication and disseminate it according to plan/strategy
• Promote products and services through public relations
• Create thought leadership materials
• Manage Birdeye: Check-in, EMR and patient accounts
• Billing Question Knowledge and filling
• Schedule patients return visits
• Ask patient about the visit and send Birdeye reviews
• Send referrals and manage work comp
• Obtain personal and insurance information
• Patient Calls
• Manage front office
• Help with billing and office administration

Requirements:

• Previous medical experience is strongly preferred
• Knowledgeable and familiar with the E-Clinicals system
• High school diploma required
• Bilingual (Spanish) preferred
• 2 year of front desk experience/ medical background
• Ability to juggle multiple priorities and tasks in a fast-paced setting
• Excellent written and verbal communication within and across teams internally and externally.
• Proactive and self-sufficient nature, and enthusiasm toward assignments
• Ability to work independently

Daily Routine:

• Prepare for patients visit
• Greet and Check-in
• Take insurance ID
• Verify and update Insurance (if required)
• Update missing information in ECW
• Let NP/Tech/LVN know that the patient is ready
• Keep patient informed about scheduled

appointment time

Job Type: Full-time

Pay: $10.00 - $15.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Acute care
• Clinic
• Medical office
• Private practice
• Telehealth
• Urgent care center

Medical specialties:

• Urgent Care

Schedule:

• Day shift
• Holidays
• Rotating shift
• Rotating weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person