Dental Receptionist Job Summary

Function as support for the DENTAL office at the front desk. This position is a combination of patient interaction and basic paperwork administration and insurance verification under the direction of the Office Manager. You must have previous experience in a DENTAL office.

Responsibilities and Duties

• Verify insurance for patients
• Exercise excellent customer service while interacting with patients both over the phone and in person.
• Check-in all patients and complete patient registration under the direction of the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm patient appointments two (2) business days prior to the patients’ appointments.
• Scan documents into digital patient charts on a daily basis.
• Participate in morning huddles, chart reviews, and all routine office meetings as necessary.
• Participate in monthly checklist activities as assigned.
• Keep the front desk area clean and neat.
• All other duties and responsibilities as assigned.

Qualifications and Skills

• Insurance verification experience preferred
• Basic clerical and administrative skills.
• Excellent customer service skills with professional and courteous phone etiquette.
• Basic knowledge of dental terminology is REQUIRED.
• Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred.
• Experience with dental software similar to Eaglesoft or Dentrix is REQUIRED.
• Strong organizational skills with the ability to multi-task.

• Dental office experience REQUIRED

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 36 – 44 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Holistic Medicine
• Surgery

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you willing to commute to both our locations in Tampa and Odessa?

Experience:

• Dental office experience: 1 year (Required)
• Insurance verification: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: Multiple locations