Overview

We have an immediate opening for a full time Dental Receptionist to work at Advanced Dental Care, located in Tampa, FL. The Dental Receptionist for this position is preferred to have prior experience working as a Receptionist in a dental office. However, will consider candidates with any front office experience (medical/dental) Knowledge of dental terminology is a plus. Bilingual (english/spanish) preferred! The hours will be: Mon 10 am 7- pm Tues 8-5pm Wed 7-3 Thurs 7-3 Friday 8-2 Sat 8-2

Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

#LI-CN1