Studio Manager Job Description

Studio Managers are responsible for meeting studio sales goals, membership renewals, and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first-time customers), and securing member referrals. Under the management of a Regional Manager. Studio Managers must exemplify leadership qualities in all areas of the business. Studio Managers must have the ability to build lasting relationships with prospective and current members to build a strong ambassadorship and retain members. The Studio Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

REQUIREMENTS:

• 2 years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

DUTIES

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Demo class
• Membership sales
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Supervise Sales Representatives
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Any other duties as assigned

COMPENSATION & BENEFITS:

• This position offers a very competitive base salary; based on experience & performance
• Commission and Bonus paid, based on performace
• Unlimited growth potential within the company.