**Fitness Experience Specialist**

Farmington Hills, MI, USA Req #778 Monday, February 28, 2022 The YMCA of Metropolitan Detroit is a non-profit organization dedicated to strengthening the foundation of community through youth development, healthy living, and social responsibility. Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, youll discover more than just a jobyoull enjoy a career with the chance to make a lasting difference in the lives of those around you.

**POSITION SUMMARY:**

Under the guidance of the Member Experience Director, the **Fitness Experience Specialist** interacts with new and existing members to help them in achieving their health and well-being goals and in developing self-management skills consistent with sustained health behavior change. The **Fitness Experience Specialist** creates a welcoming environment for all members of all backgrounds and abilities. He/She instructs members on use of equipment through orientations, assist with member questions and concerns, and provide excellent member service. This includes the daily operation of the wellness center. T his position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.

**ESSENTIAL FUNCTIONS** **:**

* Deliver wellness orientation program to safely and effectively introduce new Y members to branch offerings

* Follow strength training and nutritional guidelines of the YMCA of USA

* Monitor all areas of the wellness center, including free weight, cardio and select machine areas

* Seek to learn members names and welcome them personally

* Engage with members on the wellness floor and in group exercise classes. This includes talking with, assisting, demonstrating and enhancing their YMCA experience

* Monitor members on fitness equipment

* Other duties as assigned

* Stay current with advances in the health and wellness field

* Document quality interactions, set goals, and promote programs to YMCA members. Employee must meet the measurables set by their supervisor.

* Assure Wellness work area and equipment are kept clean throughout the day, sanitizing frequently, particularly before and after member use.

**EFFECT ON END RESULT:**

* A safe environment in which people of a variety of ages and fitness levels can achieve fitness goals.

* A quality experience for the members wishing to improve their fitness levels due to staff friendliness, knowledge and eagerness to serve the members needs.

* A positive image of the YMCA in the community.

* An increase in membership.

* An increase in membership retention rate, and customer satisfaction.

* Education of members in fitness related areas.

**YMCA COMPETENCIES:**

* *Mission Advancement* *:* Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

* *Collaboration:* Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other persons point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

* *Operational Effectiveness* *:* Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

* *Personal Growth* *:* Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

**QUALIFICATIONS:**

* Currently working towards an Associates or Bachelors degree in an exercise or health and wellness field from an accredited University is required.

* Position requires 6 months to 1-year experience in the health and wellness field.

* A current certification from one of the following nationally recognized organization- ACSM, ACE, AFFA, CES, ISSA, NASM, NESTA, NETA, WITS or YMCA Group Exercise or Strength and Conditioning Instructor certification is preferred.

* CPR/AED certifications must be current.

* Must have technical skills in the operations and use of a variety of fitness equipment.

**WORK ENVIRONMENT AND PHYSICAL DEMANDS:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Sufficient strength, agility and mobility to perform essential functions of position and to supervise activities.

The YMCA of Metropolitan Detroit (YMCA) is an equal opportunity employer and seeks to be an inclusive and welcoming environment for all. The YMCA does not discriminate in recruitment, hiring or other terms or conditions of employment on the basis of race, color, gender, gender identity, sex, age, religion, national origin, genetic information, ethnicity, height, weight, marital status, sexual orientation, disability, military status or application or any other basis protected by state, federal or other applicable law.

The YMCA of Metropolitan Detroit is committed to ensuring the safety and well-being of children in our programs. We hold all staff, regardless of position, to the highest possible standards. We require all staff to be screened regularly and sign a code of conduct. All staff will be monitored when interacting with

program participants. We take any inappropriate interactions between program

participants and with staff very seriously and will fully cooperate with

authorities in any case of abuse.

**Other details**

* Pay Type Hourly

* Hiring Rate $11.00