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The Membership Director is responsible for overseeing all aspects of membership, including recruitment, engagement and retention of members, personalized customer-service, and supervision of Membership staff. The Membership Director is essential for creating a welcoming and nurturing environment for our community, and models inclusion and acceptance of diverse populations with enthusiasm and kindness. This role provides leadership and support to the entire Membership department throughout the entire membership lifecycle.
This position requires a talented professional with excellent human relation skills, a passion for helping others, and a commitment to high level customer service. Other qualifications include:
Mission Advancement : Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fundraising.
Collaboration : Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness : Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth : Shares new insights. Facilitates change, models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology; demonstrates emotional maturity in working with members, staff and the general community.
Full Time
Civic & Environmental Advocacy
$99k-136k (estimate)
02/02/2024
05/02/2024
PLEASANTON, CA
3,000 - 7,500
2010
MELLANEE SIGG
$200M - $500M
Civic & Environmental Advocacy
The job skills required for Membership Director include Customer Service, Leadership, Initiative, Building Relationships, Economics, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Membership Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Membership Director. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Membership Director positions, which can be used as a reference in future career path planning. As a Membership Director, it can be promoted into senior positions as an Education Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Membership Director. You can explore the career advancement for a Membership Director below and select your interested title to get hiring information.