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This position is responsible for Association-wide execution of membership operations in alignment with association standard operating procedures. Led by the Vice President of Membership and Analytics this role implements and oversees the tactics and processes to achieve the strategic direction of the membership department. Develop ongoing evaluation methods to ensure execution of YMCA brand and customer service approach focus on well-being, achievement, relationships and belonging. Execute member on-boarding process to ensure consistent application across all locations. Manage processes and data for membership operations including NSF, membership engagement, membership wellbeing impact surveys, lead generation, scholarship process, and membership cancelation.
CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
American Red Cross
American Heart Association
American Safety & Health Institute
The YMCA of San Diego County is an Equal Opportunity/Affirmative Action/Disability/Protected Veteran Employer
Full Time
Civic & Environmental Advocacy
$112k-162k (estimate)
03/28/2024
05/23/2024
PLEASANTON, CA
3,000 - 7,500
2010
MELLANEE SIGG
$200M - $500M
Civic & Environmental Advocacy