Are you looking for an outdoors summer job? We are seeking attentive and outgoing membership staff who would like to welcome our members to the outdoor pool for the summer.

Please note that our Outdoor Member Service Staff will be working outside in different elements of Kentucky weather.

This is a seasonal position (Memorial Day through Labor Day), primarily serving our members at the outdoor pool gate to assist our members in checking-in to use the outdoor pool and / or facility.

A possibility of working indoors could occur due to inclement weather.

7 p.m.

and Saturday / Sunday 11 a.m.

5 : 30 p.m.

Shifts may vary in length from 3.5-8 hours.

Evening and weekend shifts are required.

Age requirement : must be at least 18 years of age Service Skills : Greet members and guest Show interest in member and guests concerns Know members' names and use them in their presence Listen to suggestions and respond promptly Address complaints / concerns immediately Provide information on facility services and programs Monitoring Access In / Out of the YMCA facility Always look for way to improve performance Emphasize fun, make the Y a happy place with positive relationships Maintaining Neat / Clean Area Able to remain alert for extended periods of time Relationship Skills : Make members feel comfortable and at ease.

Be open, friendly and approachable to members Initiate interaction with and between members Frequently ask if there is any way you can help Ask about family, job, hobbies, get to know personally Ask about their goals;

progress and satisfaction Member Involvement Skills : Be knowledgeable about programs areas and share information with members Be knowledgeable about the YMCA, its programs and policies Be informed and up-to-date on latest developments in your field Recommend participation in a variety of Y programs Be able to articulate the YMCA's Mission, values and benefits Ask members to contribute to the annual campaign Be able to articulate the role and importance of volunteers General Requirements : This position requires strong organizational, computer, communication and interpersonal skills.

The ability and willingness to learn, be able to multi-task with good problem solving skills, along with excellent customer service skills are essential.

Individuals with previous customer service experience and / or a related field along with a strong initiative, adaptable to change, and responsive are encouraged to apply.

BENEFITS FREE city-wide YMCA membership Discounted Program Fees Flexible Work Schedules Training Opportunities

Last updated : 2024-04-30