Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

The Sales & Operations Support Rep supports various internal processes of each revenue pillar: prime product (engine), parts, and service sales and operations.

Primary Responsibilities:

• Support the three revenue pillars, prime product (engine) sales, parts sales, service sales with various tasks including: analytics and market research, data entry, tracking and logistics, billing / invoicing, customer support
• Key sales department contact for engine specification and package data questions and changes including engine spec updates, pricing, submission of engineering change requests, and accountability for customer requested changes
• Coordinate and participate in joint project kickoff meetings in conjunction with engineering and production departments, develop project timelines and scope of supply, work with the project team to develop, track and modify key milestone dates, hold team members accountable, and participate in regular project specific meetings
• Coordinate purchasing of engine and major component inventory, assist with maintaining appropriate inventory levels.
• Responsible for ensuring the integrity of that data within DBS (Dealer Business System) and the immediate correction of errors and omissions
• Receive and process orders, including invoices and shipping notices, issue order acknowledgements
• Schedule and coordinate customer visits and events e.g., key production milestones, witness tests, and trade show participation
• Provide support for pre-sale and post-sale transactions to internal and external customers

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have strong accountability and initiative. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to work in a team environment is essential to this position as well.

Education/Experience:

• Bachelor’s Degree from a four-year college or university or related equivalent experience preferred.

Required Qualifications/Skills:

• Strong accountability and initiative
• Superior interpersonal and communication skills
• Advanced problem-solving capabilities
• Basic knowledge of and interest in diesel engines, power generation, hydraulic and mechanical drive train componentry
• Proficiency with the Microsoft Office Suite – particularly Word, Excel and Teams
• A team player, cooperative, collaborative, willing and able to work easily and synergistically with others.
• Positive attitude
• Attention to detail
• Persistence
• Excellent organizational skills
• Flexibility and adaptability
• Comfortable and at ease presenting to management audiences, through shop floor interactions
• Ability to work within a fast-paced, team driven environment

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude 

What We Offer:

Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave 

Career Development

• Tuition Reimbursement
• Ongoing Training 
• Advancement Opportunities