100 Member Service Representative Jobs in Grand Rapids, MI
Xtend is Hiring a Member Service Representative Near Grand Rapids, MI
Overview
Interested in starting your career in the financial industry? We are currently seeking individuals to fill multiple roles in our Call Center. These individuals provide outstanding customer service, are able to communicate effectively, and display excellent attention to detail. If you are ready to start a career in the financial industry, apply today!
We are currently hiring for full time and part time positions.
Essential Job Functions
- Maintain a pleasing and professional demeanor while addressing member concerns and questions.
- Monitor all Voice and Email Mailboxes to ensure member requests are processed appropriately.
- Evaluate priority of client requests and use the 'Call Escalation Policy' to ensure that critical issues are communicated and resolved. Complete follow-up as necessary.
- Perform duties related to special projects and/or testing requests.
- Other duties as assigned.
Job Qualifications
- Ability to work hours of Call Center Operations including weekends as needed.
- Working knowledge of Microsoft Office suite of products.
- Excellent interpersonal communication skills.
- Demonstrate attention to detail and respond well to deadlines.
- Ability to work with and take/provide direction to others.
- Ability to use discretion when dealing with sensitive or confidential data.
- Ability to accurately type 23 words or more per minute.
Job Summary
Full Time
$34k-41k (estimate)
02/03/2023
01/30/2029
xtend.it
<25
The job skills required for Member Service Representative include Customer Service, Call Center, Leadership, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
Similar Jobs
Popular Articles
