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Job Description
You’ll join our team in our Personal Services vertical as a Product Support Specialist the team that provides the support and expertise to speciality care businesses like dry-cleaners and laundry services.
We build the platforms they need to support their customers and keep life moving.
This position is set with an hourly rate of $21.00 / hour.
May be considered for a discretionary bonus.
Qualifications
Technical Skills
Customer Service Skills
Experience
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences.
So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
Additional Information
Values and Life at Xplor
Our four core values that guide us from how we hire and recognize our team members to how we interact with our customers day to day :
Make life simple
Build for people
Move with purpose
Create lasting communities.
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits are : *include additional benefits provided in your region*
12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
GiveBackDays / Commitment to social impact 3 extra days off to volunteer and give back to your local community
Ready to apply?
To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
Your contact is Sara Talebi - Senior Talent Acquisition Consultant
More about us
We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing everyday life’ verticals : Education, Fitness & Wellbeing, Field Services and Personal Services and a global, cloud-based payments processing platform.
Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.
Good to know
To be considered for employment, you must be legally authorized to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only . Please don't send your application via email.
To learn more about us and our products, please visit www.xplortechnologies.com / us / careers .
We also invite you to check out our Candidate FAQs for more information about our recruitment process www.xplortechnologies.
com / us / recruitment-faqs .
Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age.
Applications are encouraged from all sectors of the community.
All Information will be kept confidential according to EEO guidelines.
Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take the steps to assure that people with disabilities are provided reasonable accommodations.
Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please contact us via talent@xplortechnologies.com.
We are a 2024 Circle Back Initiative Employer we commit to respond to every applicant.
Last updated : 2024-05-09
Full Time
Business Services
$60k-81k (estimate)
05/11/2024
06/21/2024
xplorinc.com
Bradenton, FL
<25
Business Services
The job skills required for Product support specialist include Customer Service, Problem Solving, Communication Skills, Technical Support, Initiative, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a Product support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product support specialist. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
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Develop knowledge bases and FAQs for product support activities.
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Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
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Measure and analyze customer feedback.
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Listen, understand and take action.
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