4 IT Help Desk Technician (Hybrid - Los Angeles Area) Jobs in Los Angeles, CA
Xantrion is Hiring an IT Help Desk Technician (Hybrid - Los Angeles Area) Near Los Angeles, CA
Job Description
If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT support engineer (Help Desk) position.
- This is hybrid work from home position where you will be onsite with clients a few times a week in the Los Angeles/Southern CA region.
- On-call is no more than 2 weeks/year, compensated and low call volume
- Clients use a standard tech stack, and we separate from clients that aren't professional
- We promote from within whenever possible
- Learn how we provide professional development
- Hear from one of Xantrion's Engineers
Required Technical Support Experience and Qualifications
- Authorization to work in the U.S.
- 2 to 7 years of technical support (IT Service Desk, Helpdesk Analyst, Desktop) experience
- Exceptional communication and executive support skills
- Familiar with backup technologies (VEEAM, Crashplan, etc.)
- Familiar with anti-virus technologies (AV Defender, etc.)
- Familiar with software deployment technologies (ghost, repackaging tools)
- Knowledgeable about basic networking (TCP/IP, DNS, routing, subnetting)
- Familiar with remote access technologies (VPN, terminal services)
- Knowledgeable about current Microsoft Windows operating systems
Desired Technical Support Experience and Qualifications
- 4 year Bachelor's degree
- Relevant certifications (MCP, CCNA, etc.)
- Experience in customer service
Benefits
- Salary $65K - $75K
- 100% of medical, dental, vision for you and your family
- 401K with company match up to 4% of salary
- Certification reimbursement and annual training budget
- 17 Days PTO per year in addition to paid training days
- Bonuses for referring new clients or employees
Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.
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Job Summary
Full Time
$57k-70k (estimate)
05/07/2024
05/20/2024
xantrion.com
OAKLAND, CA
50 - 100
2000
Private
TOM SNYDER
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Xantrion
Xantrion is an I.T. support company that offers network monitoring, cloud computing, and related services.
The following is the career advancement route for IT Help Desk Technician (Hybrid - Los Angeles Area) positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician (Hybrid - Los Angeles Area), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician (Hybrid - Los Angeles Area). You can explore the career advancement for an IT Help Desk Technician (Hybrid - Los Angeles Area) below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
02/13/2022: Lexington, KY
They help troubleshoot software and hardware concerns.
03/13/2022: Nashville, TN
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
04/14/2022: Chattanooga, TN
Working with computer vendor technical support desks and allied services as per the organizational procedures.
03/23/2022: Saint Louis, MO
Determine the best solution based on the issue and details provided by customers
02/13/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
02/08/2022: Stamford, CT
Help desk technicians need a deep understanding of computer hardware and software.
02/20/2022: Lancaster, PA
A good help desk technician has the right balance of knowledge, communication skills, and patience.
02/11/2022: Battle Creek, MI
Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
02/28/2022: Chattanooga, TN
The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
03/14/2022: Flagstaff, AZ
Step 3: View the best colleges and universities for IT Help Desk Technician.
