1 Associate Guest Services (Night Audit) - WorldMark Birch Bay Resort Job in Blaine, WA

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Associate Guest Services (Night Audit) - WorldMark Birch Bay Resort

Wyndham | Travel + Leisure Co.

Blaine, WA | Full Time

$30k-39k (estimate)

2 Months Ago

Associate Guest Services (Night Audit) - WorldMark Birch Bay Resort

$30k-39k (estimate)

Full Time 2 Months Ago

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Wyndham | Travel + Leisure Co. is Hiring an Associate Guest Services (Night Audit) - WorldMark Birch Bay Resort Near Blaine, WA

We Put The World On Vacation
At Travel Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:

Bring smiles to guests from around the world by providing warm welcomes.
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
Process cash and credit card transactions strictly following established procedures.
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
Reserve and confirm reservations for individuals and/or groups.
Provide guests with room rate quotes.
Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring:

Professional appearance and a positive, can-do attitude.
Excellent communication skills with the ability to read, write and understand English.
Ability to solve problems with minimal supervision.
Basic math skills and knowledge of proper cash handling procedures.
Ability to multitask and work in a fast paced environment.
Strong attention to detail and organization skills.
Basic computer and office skills.