ABOUT WSS:

WSS has been the leading retailer of footwear, apparel, and accessories since its establishment in 1984. With over 100 stores nationwide, WSS offers thousands of styles from top-name brands, delivering exceptional customer service and setting the standard for value and style in the "Best Neighborhood Store" concept. In 2021, Foot Locker, Inc. successfully completed its acquisition of WSS. As a prominent retailer of athletic shoes and apparel, Foot Locker's acquisition of WSS enables the expansion of its presence into the casual footwear market. WSS is committed to becoming the ultimate Neighborhood Store, fostering authentic connections with local communities, and providing unparalleled service and value to Hispanic communities across the country. To learn more, please visit www.shopwss.com.

Position Overview:

WSS is looking for a Distribution Supervisor to oversee our Houston DC. This person will provide on-shift leadership for distribution center teams working in a wide variety of distribution center activities related to unloading, sorting, separating, and receiving and put-away of in-bound goods, replenishment, picking of store orders, processing returns, loading of trucks, inventory controls and quality auditing. Inspires and motivates employees to meet performance expectations and to be highly engaged in the business. Successful performance in this role is a gateway to future positions of increased responsibility in the Distribution Center and career growth as a supply chain/logistics professional.

Experience & Skills:

• High School diploma or equivalent is required; College strongly preferred. Ability to read, write and speak English fluently is required; the ability to speak Spanish is an asset but not a requirement.
• At least 2 years of supervisory or lead / coordinator experience leading teams of 10 or more people or experience of equivalent leadership complexity.
• Ideally 2-3 years of experience in distribution center operations
• Warehouse / Distribution Center operations concepts of inventory controls, product movement
• Basic knowledge of Warehouse Management Systems
• Strong PC skills - Excel, Word, Outlook or equivalent e-mail program. Ability to work with spreadsheets is critical.

ESSENTIAL DUTIES AND RESPONSIBILITIES(May include but not limited to the following)

• Assist in training of new Distribution Center employees assigned to the function being supervised
• Planning work schedules for employees to insure adequate staffing is available for critical business needs
• Assigning work to team members on a daily basis in the most efficient ways
• Assuring shift teams are equipped with necessary supplies and equipment
• Monitoring work performance of individuals in their area for productivity, quality, safety, procedural compliance and giving appropriate reinforcing or adjusting feedback
• Monitoring floor operations by walking around, observing workflow, adherence to SOP’s, housekeeping, safety and takes appropriate follow up action or escalates as appropriate.
• Solves problems and makes operating decisions during shift operations to maintain smooth workflow and to insure completion of order fulfillment and goods processing
• Coaching and developing of individuals to achieve top performance on their key metrics
• Completes shift summary reports and reconciles problem areas on a timely basis.
• Establishes and maintains high standards of safety, housekeeping and orderliness
• Escalates issues and problems on a timely basis to management that require additional resources or help
• Identifies opportunities for continuous process improvement in the operation to reduce cost, reduce cycle time and improve service and quality and mobilizes resources to fully implement changes
• Regularly communicates information about the WSS business and Distribution Center priorities and direction to their teams
• Communicate issues and needs across shifts and across department lines; actively participates in cross-shift exchanges
• Communicate and reinforce company policies and standards
• Participates and actively contributes in MDI meetings, leadership team meetings
• Maintains a healthy, respectful, positive work environment