Front Desk Scheduling Coordinator OR Call Center Scheduling Coordinator

Are you ready to join a dynamic team that makes smiles brighter and patients happier? We are a fun-loving and innovative orthodontic practice, and we're seeking an enthusiastic orthodontic practice Scheduling Coordinator or Front Desk Receptionist to join our vibrant and patient-focused team. If you have a passion for helping people achieve their best smiles and want to work in a positive and upbeat environment, we want to hear from you!

Position Overview:

As a team member, you will play a vital role in our practice by assisting our patients when they check in and check out from their appointments by delivering top-notch customer service to our patients. You will have the opportunity to work in a lively and friendly atmosphere, making every day a positive and enjoyable experience for everyone you encounter. As a key role in our orthodontic practice you will communicate with our patients via phone, text, and email making sure to always provide energetic, friendly, upbeat, and clear communication.

Key Responsibilities:

Schedule patient appointments and manage our orthodontic calendar efficiently.

Interact with patients, parents, and our orthodontic team to coordinate appointments.

Keep accurate and up-to-date patient records, ensuring all information is current and confidential.

• Assist with billing and payment coordination as necessary.
• Prepare and maintain the office with organization, cleaning, and seasonal decorating.
• Communicate with our patients via phone, text, and email providing clear communication.

Educate new patients on orthodontic treatment options and what our complimentary consultations include.

• Assist with taking patient impressions.

Provide excellent patient care and ensure all patients and parents are treated with kindness.
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Qualifications:

• Excellent interpersonal and communication skills in person and over the phone.
• Energetic and positive attitude.
• Bubbly personality.
• Strong attention to detail and perfectionist mentality.
• Ability to work in a fast-paced and fun environment.
• Prior experience in a dental or orthodontic practice is a plus!

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What We Offer:

• NOT just a job, but a CAREER.
• 4 1/5 Day Work Week (40 hrs a week)
• Competitive hourly compensation that grows as YOU GROW!

**No Orthodontic Experience starts at $16, Experience in Dental/Orthodontic field range: $18-25**

• Vacation and Sick Paid Time Off
• 401K
• Incentive Bonus structure every month
• Training and professional development opportunities.
• A supportive and welcoming team environment.
• Opportunities for growth and advancement.
• A fun and vibrant workplace with a focus on work-life balance.

How to Apply: If you are ready to be part of a dynamic orthodontic practice that values fun and patient satisfaction, please submit your resume and cover letter to chelsey@wrightortho.com In your cover letter, tell us why you're the perfect fit for our fun orthodontic practice and how you'll contribute to creating beautiful smiles while having a great time doing it.

Join us in making orthodontic care an enjoyable and rewarding experience for our patients! We look forward to meeting you and helping you embark on a fantastic career journey with us.

Locations: Our practice has locations in Mesa, East Mesa, Chandler, and San Tan Valley. You may travel to 2-4 locations depending on team availability and schedule.

Front Desk Scheduling Coordinator travels to all locations periodically on a rotating schedule that makes your work week fly by!

Call Center Scheduling Coordinator works at our primary location in Mesa at 453 W 5th St., this is convenient for those that want the same location every day, and will travel rarely to our other locations only as needed.

Qualifications: PREVIOUS DENTAL/ORTHODONTIC EXPERIENCE CANDIDATES will be prioritized, and candidates that will need complete orthodontic training will be hired when available time to train permits.

THANK YOU FOR YOUR INTEREST! We look forward to helping you in your career and having you join a professional private orthodontic practice that provides braces and Invisalign treatment to the wonderful people in our community. Come join us!

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift

Experience:

• Dental or Orthodontic Insurance: 2 years (Required)
• Medical Insurance: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• Mesa, AZ (Required)

Ability to Relocate:

• Mesa, AZ: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person