Overview

At Stardust, our circular economy solutions have a big impact on people’s daily lives. We do it by providing quality reclaimed materials for reuse that help our planet, our community, and people in need. We will not rest until everybody knows just how much our Phoenix-based non-profit organization really does to create a future without waste ─ a sustainable community where resources are reused or redistributed. Help us make an even bigger difference.

We are seeking a qualified Deconstruction Scheduler/Coordinator to assist prospective donors and gather needed information for deconstruction job scheduling, providing excellent customer service. The individual will coordinate department activities and support deconstruction teams and field supervisor ensuring effective communication and tracking of Stardust assets. In addition, the person in this position will support Stardust Triple R certification program and further develop our online, paperless donation scheduling, job tracking and receipt system.

Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and promote Stardust’s brand and valuable services that have resulted in more than 80 million pounds of reusable building materials diverted from the waste stream. Highly skilled at administration, scheduling, logistics and business operations, this person will join and inspire a team of like-minded go-getters to achieve our company vision.

As our Deconstruction Scheduler/Coordinator you will

· Talk with prospective deconstruction clients about the deconstruction process and how to schedule the work.

· Execute deconstruction scheduling from initial phone call or email to scheduling the deconstruction job for our team.

· Take a lead role in the development of our online scheduling system to ensure streamlined service for all deconstruction clients.

· Steward existing Triple R Certified general contractors and vendors to ensure they receive maximum value and positive experience form this program.

· Complete quality control checks and seek feedback from deconstruction clients on their experience with Stardust.

· Assist in customer service support for deconstruction teams.

· Track performance, and report metrics on deconstruction services

Who You Are

You are detail oriented, task driven and have an inquisitive nature. You care deeply and want to develop the role based on our vision. You tell a good story and communicate effectively, in writing and verbally. You are courageous, bold, curious, and highly motivated by making a difference. You view learning and becoming an expert in our online scheduling program as a personal challenge and accept the task with enthusiasm.

Skills and Qualifications

· Successful track record in communication and customer service, ideally in the construction, remodeling or related industry.

· Excellent verbal and written communication skills, English language proficiency required.

· Working experience with documented administrative experience.

· Proficiency with computer programs such as Excel, Word and Outlook.

· Proven ability to plan and manage resources.

· Naturally outgoing and not timid on the phone

Compensation & Benefits

· Starting wage: $20-22 per hour.

· Monday through Friday schedule working part time for 5 6-hour shifts or full time working 8 hours per day.

· In-person at Stardust Mesa Reuse Center office.

· Paid sick and vacation time.

· Health, Dental, Vision and Life Insurance options for full time employment.

At Stardust, we believe people are our most valuable asset, and their ideas and experiences matter. From our CEO and throughout our entire organization, we are committed to growing a diverse and inclusive culture that empowers innovation and inspires, engages, and motivates our donors and customers to dream in ways never before imagined.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 28 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (Required)
• Computer skills: 2 years (Required)

Ability to Commute:

• Mesa, AZ 85202 (Required)

Work Location: In person