The Manager, Quality Assurance (QA) is responsible to oversee all QA processes and QA personnel for the Tempel Chicago campus which includes QC lab, as well as incoming and outgoing quality. This position is responsible to manage the internal quality system, ensure processes and procedures affecting quality are effective, documented, and followed, and for developing a Quality Lean culture at Tempel Chicago. He/She will ensure corrective action when quality system process deficiencies are detected and will ensure the Chicago Quality System is consistent with Tempel’s Global Quality System for meeting quality requirements and measuring the effectiveness of the Tempel Quality System.

• Develop and complete corrective action plans to address critical areas for improvement
• Monitor the effective management of corrective actions and processes; making certain the proper priority, ownership, and accountability is assigned
• Develop and manage supplier control process and audits
• Maintain and communicate quality related metrics to appropriate stakeholders
• Ensure appropriate training, development, implementation, communication, and adoption of quality processes that are consistent with QA processes globally
• Continually look for ways to improve methods and documentation for all business processes related to Quality
• Assist with strategic quality planning for Tempel Chicago
• Coordinate with all stakeholders (suppliers, operations, sales, customer, etc.) to develop effective and efficient root cause solutions to quality problems
• Apply Lean management principles to all aspects of the Quality Manager job
• Perform other duties as assigned
• Lead internal and external quality audits and ensure all major and minor non-conformances are addressed in a timely manner
• Work closely with Operations, Engineering and the Customers to ensure good quality process, practices

• Successful decision maker
• Advanced analytical and problem-solving skills
• Excellent verbal and written presentation and communication skills
• Quality leadership; ability to mentor, coach, develop and delegate effectively
• Self-motivated, self-directed self-starter willing to accept responsibility for results
• Ability to effectively communicate with people of all levels of the organization and with outside parties
• Great attention to details and time management skills for effective multi-tasking and work prioritization
• Demonstrates a clear understanding of policies and procedures of operation; complies with and applies
• policies and procedures appropriately
• Keeps current with and effectively applies new work methods, skills, and technologies to complete work
• Demonstrates the willingness and competence to work in multiple functional areas
• Plans, prioritizes, and organizes work effectively to produce measurable results
• Assesses situations accurately and determines appropriate action
• Identifies and utilizes resources effectively and responsibly
• Takes ownership for own self-development

• Bachelor’s degree in Quality, Industrial Engineering, or a closely related field
• 5 years’ work experience in the Quality Assurance field
• 3 years of leadership responsibilities
• Advanced proficiency in Word, Excel, PowerPoint, and Mini Tab
• Experience with an ERP system; ability to easily extract data (Oracle preferred)
• Recognized level of expertise in IATF 16949 and ISO 9001 Quality System
• Knowledgeable in Six Sigma Lean Management tools and philosophy
• Six Sigma DMAIC or DMADV Green Belt certification (Black Belt certification strongly preferred)

General office environment with frequent exposure to the factory environment. Less than 10% travel may be required.

Work environment can be high pressured and requires tact, persuasion, and judgement to meet the needs of the company and the individual.