Primary Store Essential Tasks and Responsibilities:
• Hire, retain, develop, and mentor a high performing team of employees 
• Create an inspiring team environment with open communication, high energy, and 
respectful culture 
• Lead by example and embody the company's core values 
• Maintain high CNPS scores by creating an inspiring team environment with open 
communication, high energy, and respectful culture
• Provide training to improve the knowledge base and utilize cross-training to maintain 
productivity when employees are absent 
• Establish and achieve the highest standard of store execution 
• Offer sufficient resources and autonomy to build trust and ownership 
• Focus on delivering TOP of the line customer experience by sharing your passion for 
food and becoming a product expert 
• Maintain and replenish inventory, staying in communication with the distribution 
center and commercial team regarding store specific needs 
• Develop a plan strategically designed to bring in more customers and increase their 
basket size 
• Conduct regular audits to ensure the store is presentable and can function properly 
• Make sure all employees adhere to company’s policies and guidelines 
• Provides leadership and guidance with Human Resources functions
• Maximize productivity through effective scheduling 
• Manage controllable costs to keep the store profitable
• Meet or exceed sales plan by pursuing the necessary activities inside and outside of 
store to drive top-line. 
• Drive NPS score through providing superior customer experience.
• Execute other related duties as assigned

Multi-Unit Essential Tasks and Responsibilities:
• Leads the area with integrity and facilitates a focus on the Company’s mission and 
values 
• Ensures operational programs and deployments are executed according to 
established guidelines
• Provides clear and consistent direction to Sr. Sales Leaders by conducting regular 
meetings and/or conference calls
• Perform Weekly Visits to all assigned stores, following the assigned routines
• Develops and consistently delivers profitable P&L’s for every assigned store
• Improve sales and transactions by increasing average check, customer satisfaction 
and any other marketing activity that might generate incremental topline results
• Develops and leverages internal and external partnerships and networks to maximize 
the achievement of business goals
• In partnership with Market Leader and HR Leader, conducts onboarding, and off 
boarding activities and identifies problems, concerns and opportunities for 
improvement and suggests solutions
• Builds and maintains an effective team of Sr. Sales Leaders through training, and 
development; provides meaningful and timely performance and behavioral feedback 
on an ongoing basis
• Creates a positive team environment by recognizing and reinforcing individual and 
store accomplishments
• Addresses employee relations issues by consistently executing human resources 
practices and ensuring guidelines and processes are adhered to
• Reinforces the compliance of all company policies and procedures (people, safety, 
assets, cash, etc.)
• Effectively handles and manages confidential and sensitive information
• Challenge and inspire employees to achieve business results
• Proactively communicates with Market Leader with assigned store results and 
performance
• Visit competition regularly to understand market trends, product offering and prices
• Performs other duties as required and assigned. 

Physical Demands and Work Environment:
• Physically able to exert up to 50 pounds of force 
• Occasional exposure to extreme temperatures – walk-in freezers 
• Stand/walk for up to 8-10 hours

Qualifications:
• Bachelor’s Degree in Business Administration or related field preferred 
• 7 years of retail experience, with at least five years in a management capacity 
• Proven success in coaching and training employees 
• Strong understanding of sales drivers and customer service 
• Excellent communication skills 
• Experience with recruiting and performance evaluation processes 
• Ability to delegate tasks and decision making 
• Be determined and deliver superior results with a sense of urgency, time 
management, and prioritization 
• Systems capabilities preferred: SAP, Order Management Systems, Microsoft Office 
• Treat it like you own it –Take ownership and responsibility to be successful 
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analyzing 
• Demonstrated ability to meet and work within a budget 
• The availability to work a flex schedule, working various hours and shifts, including 
early mornings, evenings, and weekends/holidays 

EOE/Vets/Disability