Summary:

The Boat Captain has the responsibility for the overall delivery of the watersports experience at the lake including operation of the boat and equipment This may also include instruction of watersports while ensuring the guest’s safety and enjoyment of their experience. This position will also be required to perform light maintenance and cleaning of equipment and supplies

Responsibilities include, but not limited to:

• Ensure delivery of exceptional guest experience for all guests.
• Physical operation of the boat and responsible for its maintenance and care. 
• Manages inventory of all equipment and ensures all is in working order and safely operated. 
• Work directly with clients and guests on coordination of their experiences at Surf Ranch.
• Wears the team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
• Maintains a working knowledge of the daily activities of the Ranch.
• Assists in maintaining a safe working environment for all.
• Responds to emergency situations received by radio, telephone and personal request in accordance with Surf Ranch standard operating procedures.
• Responsible for boat cleanliness, organization and general appearance. 
• Work in conjunction with the Surf Ranch boat deckhand to instruct guests on water sports.
• Responsible for ensuring each guest is property outfitted with equipment prior to boat operation.
• Support requests of all operating groups/departments within Surf Ranch and KSWC in a timely and professional manner.
• Perform other duties as assigned.
• Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities.
• Outdoor work conditions will involve weather, noise, and hazardous materials.
• Required to often work extended periods of time. 

Experience and Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
• Ability to use or learn to use the following equipment: computer, printer etc.; telephone, two-way radio and other necessary equipment.
• Ability to read and comprehend simple instructions, short correspondence and memos in English.
• Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
• Possession of CBC (California Boater Card)
• Possession of California boaters certificate
• Knowledge and background in boat operation and water sports. 
• Knowledge in all watersports, Wakeboarding, wake surfing, skiing, etc.
• Knowledge of all equipment that is used in each watersport.
• Ability to train/instruct guests on watersports. Ex. (Teach someone how to wake surf)
• Ability to provide coaching in a way that appeals to the guests.

Personal Attributes

• Exceptional work ethic
• Ability to multitask and be flexible is essential
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
• Strong team player

Working Conditions / Physical requirements (if applicable) 

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. 
• Must be able to work outside in heat, the boat has Bimini Cover.

About KSWC

Kelly Slater Wave Company (KSWC) is an innovative wave technology company. KSWC is the first company to develop a formula that combines cutting edge science, engineering, and design to create the longest, open-barrel, high-performance wave in existence. The Wave System can mimic the power, speed, and experience found in the best ocean waves. As envisioned by 11-time world champion Kelly Slater, KSWC was created to evolve the sport of surfing by making it more accessible. The company is creating world-class, high-performance training centers where top athletes can perfect their talent. In addition, the company is looking at development applications for surfers of any level to enjoy the best man-made waves.