ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

The Administrative Assistant provides administrative and clerical support to all the functions of the World Relief Durham Immigration Services Center (“WRD - ISC”). WRD is a field office of World Relief and provides immigration-related legal services to residents of North Carolina, with special focus on those living in the Triangle area and its surrounding counties. WRD-ILC is a Department of Justice (DOJ) recognized legal service provider, and it offers direct representation and legal advice to primarily low-income immigrants regardless of their ethnicity, nationality, gender, race, religion, age, sexual orientation, or gender expression.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Facilitate in-person, telephone, or video intake of new clients, respond to telephone and email inquiries for services
• Provide reception to immigrants and other visitors to the office ·Facilitate client communication regarding case updates, requests for new services, and referrals to other programs/legal counsel or agencies
• Open, distribute and process incoming mail and prepare outgoing mailings
• Prepare invoices for WRD-ILS service fees and service agreements for legal consultations and processes
• Schedule in person and Zoom video appointments between clients and legal practitioner
• Prepare immigration application forms and related case materials
• Translate documents from Spanish to English and English to Spanish
• Assist staff members in organizing case files, including scanning files to computer database
• Input case-related information into the computer database
• Assist staff members in proposed or assigned projects
• Assist with improvement of internal administrative systems
• Prepare and distribute promotional materials
• Other duties as assigned by supervisor

• Desire and ability to work with people of diverse ethnicity, nationality, religion, language, sexual orientation, and gender expression
• Ability to work on a team; ability to work independently
• Ability to understand confidentiality and professionalism ·Accurate data entry skills
• Highly organized and able to multi-task
• Excellent oral and written communication skills
• Able to work under pressure and meet deadlines
• Excellent interpersonal skills
• Agreement with World Relief’s Statement of Faith https://worldrelief.org/statement-of-faith-details 

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• High school diploma or GED
• Bilingual: Spanish and English fluency in spoken and written Spanish, including the ability to professionally translate documents from Spanish to English and English to Spanish
• Proficient with Microsoft office, including Word, Outlook, and Excel 

World Relief offers a competitive benefits package (25 hours per week):

- Medical, Dental, Vision

- Offer 16 company Paid Holidays 4 additional Personal days per year!

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

- FSAs: Medical & Dependent Care, & Commuter Funding

- Supplemental Life Insurance (employee, spouse, and children)

- Critical Illness, Hospital Indemnity, and Accident insurance policies

- Legal Shield Insurance

World Relief pays 100% for eligible employees:

- Group Term Life (employee, spouse, and children)

- Long Term & Short-term Disability

- Accidental Death and Dismemberment (AD&D)

- Long Distance Travel Insurance

World Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week): 

- Offer 16 Paid Holidays

- Sick time available as required by state/local law

All part-time employees are eligible for the following benefits:

- Employee Assistance Program (EAP)

World Relief - Retirement:

- Eligibility: After 1000 hours in a year 

- Automatically enrolled at 4% 

- 401K & Roth through Fidelity 

- WR matches up to 4%, then an additional quarter percent up to 10%

World Relief Discounts (Immediately Eligible):

- Verizon

- Pet Insurance through Nationwide

- Home and Auto insurance through Liberty Mutual

- Working Advantage Discount Program

- Active & Fit Gym Membership

World Relief is honored to be recognized with the Silver-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

·The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

·Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

·The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:

·General office setting. World Relief also offers hybrid and remote schedules for limited positions.

·Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

·Year-end archiving activities involve repeated lifting and bending.

·Physical, emotional and intellectual demands

·Equipment used: Employee computer (desktop or laptop), printer, and copier.

·All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.