Model and drive a customer first selling culture. Provide leadership to achieve or exceed sales and profitability goals. Consistently exemplify, maintain, and foster the culture and values of World Market. Maintain a branded store experience through consistent visual execution, standards, and recovery. Hire, develop, and retain a high performance team through coaching, training, and recognition. ESSENTIAL DUTIES & RESPONSIBILITIES Ensure an exceptional customer experience, including visual execution/standards and customer engagement Create a culture of recognition and accountability that delivers exceptional customer experiences and drives sales results Build and retain a high-performance customer-focused team through training, development and performance management Achieve store sales and metric goals through regular business analysis and problem solving activities Manage all store controllable expenses and profitability components Validate and ensure execution of all merchandising, marketing and promotional strategies Validate and ensure execution of all omnichannel initiatives Validate and ensure execution of all customer loyalty initiatives and activities Recruit, interview and hire top talent that aligns with our company values Ensure a consistent orientation and onboarding experience Address and resolve employee issues and/or concerns with appropriate partnership Regular team assessment and succession planning activities that build the bench Ensure store schedule effectively maximizes business environment and make adjustments as needed Establish and maintain strong inventory management and data integrity routines Establish and maintain strong operational execution and compliance activities Establish and maintain a safe work environment through ongoing safety training, awareness and accountability Additional duties and responsibilities as assigned by District Manager SKILLS / KNOWLEDGE Leadership skills including: Excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision making skills, effective delegation and validation and the ability to efficiently execute daily priorities Minimum of 2 years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred Bachelor’s degree in business administration or a related field is preferred Ability to work a flexible schedule, including nights and weekends depending upon the needs of the business Ability to lift up to 40lbs Salary Range - $75,000-$85,000 All associates receive paid sick leave (one hour for every 30 hours worked), up to 3 days of paid bereavement leave, and $1 per hour holiday premium pay. Associates are able to enroll in our company’s 401k plan with partial company matching. In addition, Full-time associates receive 5 days of paid vacation, 8 paid Holidays, 3 paid Floating Holidays, up to 2 additional days of paid bereavement leave, and up to 5 days of paid jury duty leave. Full-time associates (and their families) are offered medical, dental, vision, life, and disability insurance. If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: 1-833-680-2399 Email: hrsupport@worldmarket.com This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law. Search Jobs by Map In the late 1950s, a San Francisco businessman turned traveler and importer began selling shiploads of hand-woven wicker from one of the city’s piers. As crates were unloaded, locals lined up and loaded up. Even curious tourists were drawn to the unique and unusual. With such a receptive audience eagerly awaiting his return, it only made sense to open a store. And in 1958 he opened the first store in San Francisco’s famed Fisherman’s Wharf and called it Cost Plus World Market. The store quickly became a destination for those who craved original and handmade items from around the world. Items were sold at cost, plus ten percent - hence the name Cost Plus World Market! More than fifty years later it’s still our passion to discover extraordinary finds from all over the world and make them accessible to all. Our everyday low prices and high-quality, original items are a great value. Choose from eye-catching, trend-setting home accents, an awe-inspiring array of international foods and wines, and much more. We bring the beauty and excitement of global bazaars to you. Our selection is always changing, and, like favorite mementos from your life, each item has a story worth sharing. From Balinese baskets, pottery from Portugal and collectibles from Africa to scrolled artwork inspired by Spanish artifacts - each store is a treasure trove. Gifts galore fill our floors - you’ll find something for everyone, from children to parents. And when you need entertaining essentials, we’re your one-stop shop - whether you’re hosting a holiday or a very personal special occasion. There are over 259 World Market stores nationwide - and we’re always open online at worldmarket.com. So adventure in to see us today!