Associate Director of Recruitment-Admissions and Enrollment Support
Position Summary
This position directly reports to the Director of Admissions and Enrollment Services and serves as a key member of the admissions leadership team. This position assists with all aspects of the undergraduate recruitment process, including recruitment strategies and implementation of on and off-campus programming and initiatives within individual territories. This position supervises all undergraduate recruitment personnel within the Admissions Department, including admission counselors and assistant directors.
Job Duties and Responsibilities

• Supervises all recruitment personnel
• Develops and implements policies, procedures, and training for all recruitment staff
• Oversees the Assistant Director of Campus Preview Days and assists with the development, execution, and reporting of all preview day events
• Oversees the Assistant Director of Campus Tours and assists with the continuation of daily tour operations and the Welcome Center management
• Supports the oversight of the UCA Ambassador program
• Disseminates and interprets state and institutional regulations, policies, and procedures regarding admissions
• Develops recruitment goals, objectives, and strategies for all designated territories
• Assists in the development and expansion of the institutional CRM to ensure effective recruitment data are generated and leveraged appropriately
• Assists in the development, maintenance, and execution of the departments’ communication, marketing and campaign plans for all target audiences
• Contributes to annual planning and evaluation of recruitment and admission activities
• Develops and monitors statistical reports to evaluate and enhance recruitment strategies within Arkansas, in contiguous states, and nationally
• Presents workshops and/or training opportunities to educate individuals on admissions/recruitment initiatives
• Presents to various constituencies to promote the University
• Travels on behalf of the University for recruitment and other related activities
• Performs other duties as assigned

Knowledge, Skills, and Abilities
Knowledge of supervisory practices and procedures

• Knowledge of the principles and practices of organizational management
• Knowledge of state and federal laws applicable to higher education operations and admissions
• Knowledge of program planning, monitoring, and evaluation techniques
• Ability to work independently and operate with flexibility in a fast-paced, evolving environment
• Ability to plan work unit objectives and operational activities
• Ability to evaluate operational effectiveness and compliance
• Ability to prepare and present information to various constituents both on and off campus
• Ability to develop and implement goals, objectives, guidelines, policies and procedures
• Ability to communicate with diverse populations

Skills Considered Essential for Success

• Knowledge of the organization and administration of higher education.
• Knowledge of state, federal, and university rules, regulations and procedures.
• Ability to work in a diverse and dynamic environment.
• Ability to work collaboratively and independently with common goals as a part of a team.
• Ability to make sound judgments and assist in resolving student concerns.
• Effective interpersonal communication, writing, and organizational abilities.
• Civility in all interactions of a public or confidential nature.
• Demonstrate follow-up contacts and consultations in a timely manner.

Required Education and/or Experience

• A Bachelor’s Degree required
• Minimum of two (2) years experience in Higher Education
• Demonstrated abilities to work collaboratively with other personnel
• Well-developed capabilities in strategic planning, problem-solving, attention to detail, and task completion
• Excellent interpersonal communication and writing skills

Preferred Education and/or Experience

• Master’s Degree in Higher Education or related field
• Experience working in university admissions or student services
• Proven personal record of successful recruitment strategies
• Knowledge of strategic student recruitment, prospect management processes, and metrical evaluations as they relate to university recruitment
• Extensive knowledge in student management software, particularly Slate
• Management experience with a diverse range of employees in terms of position titles and backgrounds
• Experience in event planning and management

Background Check Statement
This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

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