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Farmington, MI | Full Time
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Quality Assurance Team Lead
WORKD, INC. Farmington, MI
$91k-111k (estimate)
Full Time 4 Months Ago
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WORKD, INC. is Hiring a Remote Quality Assurance Team Lead

Workd is seeking a talented Quality Assurance Analyst Lead to join our team in Farmington Hills, MI or remotely!

Supervisory Responsibilities:
  • Hires and trains quality assurance staff
  • Oversees the daily workflow and schedules of the department
  • Conducts performance evaluations that are timely and constructive
  • Trains and motivates employees to ensure that quality standards are met

Duties/Responsibilities:
  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
  • Identifies and sets appropriate quality standards and parameters for products
  • Communicates quality standards and parameters to QA team, product development team, and other appropriate staff
  • Participates in product testing
  • Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
  • Reviews client, customer, and user feedback
  • Coordinates product testing processes
  • Creates and implements company quality standards
  • Accomplishes quality assurance objectives by monitoring, reviewing, and enforcing policies and procedures
  • Achieves quality assurance operational objectives by contributing to information analysis
  • Validates quality processes by establishing product specifications and quality attributes
  • Maintains and improves product quality by completing product, company, system, and compliance audits
  • Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends

Required Skills:
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Strong supervisory and leadership skills

Education and Experience:
  • Bachelors degree in Business, Engineering, or field related to the products being developed required
  • 5 years of supervisory experience in a related field

Our Core Values
  • Customer Satisfaction: We value our clients and consider them our long-term business partners. We are committed to providing quality solutions and excellent service.
  • Culture: We offer an awesome work environment where people are passionate about technology.
  • Growth: We are expanding rapidly into new markets, launching new services, and are uniquely positioned in the SaaS industry.
  • Support: We champion learning and believe the most successful people are those who feel empowered to ask questions, make decisions, and take risks.

What We Offer
  • Track record of growth in multiple industries of software development
  • Excellent work-life balance
  • Hybrid to full remote opportunities
  • Competitive salary and 401k plan with company match
  • Medical, Vision, Dental, Life Insurance
Candidates must be authorized to work in the U.S.
To apply, please submit your resume for our review.

Job Summary

JOB TYPE

Full Time

SALARY

$91k-111k (estimate)

POST DATE

12/06/2023

EXPIRATION DATE

05/23/2024

The job skills required for Quality Assurance Team Lead include Quality Assurance, Leadership, Analysis, Problem Solving, Product Quality, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Team Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Team Lead. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Quality Assurance Team Lead positions, which can be used as a reference in future career path planning. As a Quality Assurance Team Lead, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Team Lead. You can explore the career advancement for a Quality Assurance Team Lead below and select your interested title to get hiring information.