3 Client service representative Jobs in Sparks Glencoe, MD
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Work With Your Handz is Hiring a Client service representative Near Sparks Glencoe, MD
Be the Voice of Exceptional Customer Service! Join Us as an Inbound Leads CSR.
Our Baltimore-based, family-owned plumbing company is looking for a passionate and detail-oriented Customer Service Representative.
As the first impression for our customers, you'll answer inbound calls, address inquiries, and provide top-notch support, directly impacting customer satisfaction and our company's success.
This position offers a fast-paced environment with opportunities for growth within a supportive team.
What Can We Do for You?
- Break free from feeling like just a number experience genuine appreciation.
- Enjoy comprehensive health insurance coverage provided by the employer.
- Participate in exciting team-building activities, including cookouts and paintball, and stand a chance to win prizes.
- Opportunities for career advancement, ongoing in-house and off-site training.
- Earn competitive pay at $17 per hour, with rewarding monthly bonus incentives based on completed revenue generation from the calls you book.
- Access a 401k plan with up to a 3% company match.
Responsibilities for the Inbound Leads Customer Service Representative :
- Handle inbound calls, including callbacks, new inquiries, and warranty requests.
- Address basic customer questions and process payments efficiently.
- Schedule service appointments based on customer needs and technician availability.
- Communicate important information to both managers and customers promptly and professionally.
Qualifications for the Inbound Leads Customer Service Representative :
- Previous experience in a call center or customer service environment preferred.
- Strong communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in computer systems and phone systems; experience with Service Titan is a plus.
- Sales experience is a plus.
- Must be available to work Monday to Friday, 7 : 15 AM to 4 PM.
We are committed to providing equal employment opportunities to all qualified candidates, regardless of race, gender, veteran status, disability, or other protected category.
Pre-employment background checks and drug tests are required for all applicants.
Last updated : 2024-05-14
Job Summary
Full Time
$39k-49k (estimate)
05/18/2024
05/24/2024
workwithyourhandz.com
Haymarket, VA
Related Companies
The job skills required for Client service representative include Customer Service, Call Center, Communication Skills, Customer Satisfaction, Computer Systems, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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