Specific Responsibilities:

• Greet and welcome all guests to the sales office. Please stand up and walk around the desk when guests arrive to greet them with a smile and a welcome!

• Timely and professionally answer all inbound telephone calls.

• Transfer calls via the sales rotation with specific instructions and Company policies provided by the Administrative President.

• Provide visitor registration cards to guests for completion upon their arrival.

• Offer water, coffee, soda, etc., to arriving guests.

• Operate television monitors in the sales lobby to ensure community videos are looping, and visitor names are displayed welcoming the day's visitors to Woodside.

• Assist the Corporate Sales Associates as requested, especially with visiting clients. This may include distributing brochures and other printed materials.

• Prepare and distribute tour confirmations to Corporate Sales Associates and clients.

• Distribute tour emails to Company staff to ensure key personnel is knowledgeable about booked tours for hospitality purposes.

• Provide general administrative assistance to the sales, accounting, and marketing divisions, as requested.

• Attend weekly sales meetings to stay knowledgeable about the activities of the sales and marketing team.

• Maintain the sales associate rotation board in accordance with Company policies and with direct supervision by the President of Administration.

• Create the monthly sales schedule, including coordinating schedules with weekend rotational receptionists.

• Assist in entering and maintaining records and contact information in the sales database.

• Process both incoming and outgoing mail and overnight deliveries.

• Walk the sales office each morning as if you were the client to ensure the office is presentable and welcoming. The office is professionally cleaned; however, picking up used cups and replacing chairs at the meeting tables will be required.

• Ensure water and sodas are stocked in the refrigerator daily to be available for visitors.

• Assist in kitchen maintenance, i.e., ordering coffee, removing/replacing trash bags, etc.

• Any other tasks as assigned.

• Excellent and professional verbal and written communication skills.

• Friendly, outgoing personality. Strong aptitude for customer service.

• Ability to thrive in a fast-paced, hectic environment.

• Proficient computer skills including Microsoft Office, internet and e-mail communications. Must also become well-versed in the use of the sales database program.

• Desire to be a part of a successful and dynamic sales team.