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Field Service Representative
Woodgrain Bethany, OK
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$43k-59k (estimate)
Full Time Just Posted
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Woodgrain is Hiring a Field Service Representative Near Bethany, OK

About Us: Woodgrain Distribution, a Woodgrain Millwork Company, is one of the largest millwork companies in the world. Our products include wood Mouldings, decorative trim, and other millwork accessories. Our strategy of vertical integration allows the company to bring high quality products to market competitively. With aggressive growth, experienced management, and a passion for perfection, Woodgrain is an industry leader. With over 60 years in the millwork business, Woodgrain continues to build on its tradition of excellence as a market leader.
Your Day to Day:
  • Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores
  • Cover service calls when regular service representatives are away or on vacation
  • Full service 2-3 stores per day. Full service includes:
    • CLEANING: Recovering the condition of the aisle since last service.
    • STRAIGHTENING STOCK: Restocking messy bins or displays and resolving bin contamination.
    • STOCKING: Packing out any freight in overhead and incoming freight from the previous weeks order.
    • CULLING: Removing damaged/unsellable material and issuing credit electronically.
    • MERCHANDISING: Maintain signage and pricing to best practice. Move backers to affect perception.
    • ORDERING: Replenish inventory according to published guidelines.
    • CUSTOMER INTERACTION : Build strong dependable relationships with store management and associates.
    • PROJECTS AND TASKS : Merchandising projects and tasks will be assigned by area manager.
  • Complete tasks, projects and resets of Woodgrain products in stores
The Fun Stuff: SHIFT WORK: Primarily M-F Days. Overtime is a requirement based on territory demands. Rapid ability to move up!TRAVEL: This is a remote position with required travel to stores daily and some overnight travel time to cover outlying areas in the region. This isnt a desk job!BENEFITS: Woodgrain offers a comprehensive benefits package to include medical, dental, and life insurance, 401k, vacation, and paid holidays, AND a quarterly incentive! See your hard work pay off! What you have: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • College Graduate OR High school level plus one to three years relevant or prior experience.
  • The ideal candidate must be willing to relocate upon satisfactory completion of the training program.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:
    • The employee is regularly required to talk or hear; stand, walk, use hands to finger, handle or feel and reach; and to sit.
    • The employee must frequently lift and/move up to 25 pounds and occasionally lift/move up to 50 pounds
    • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
  • The noise level in the work environment is usually moderate
  • The hazards in the workplace environment include forklifts, moving freight and other mechanical hazards.
Compensation: $720/weekly
Woodgrain is an equal opportunity employer and a Tobacco and Drug Free Workplace.

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Job Summary

JOB TYPE

Full Time

SALARY

$43k-59k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/14/2024

WEBSITE

woodgrain.com

HEADQUARTERS

LENOIR, NC

SIZE

200 - 500

FOUNDED

1954

TYPE

Private

CEO

GREGORY HENDERSON

REVENUE

$50M - $200M

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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