Wood is recruiting for a Refining and Chemical Technical Account Manager within the Automation and Controls group. 

The position is based in our offices in Baton Rouge or Lake Charles, LA on a Hybrid basis with regular travel throughout the region as required.

Authorization to work in the US without sponsorship from Wood is required.

Reporting to the Business Manager of Refining and Chemical in Systems Integration, the Refining and Chemical Technical Account Manager will be accountable for Automation and Controls business growth and delivery in Refining and Chemicals in the Americas.

Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients. 

Key Objectives 

• Directs and guides the growth, development and delivery performance across projects in assigned customer contracts within Refining and Chemicals sector.
• Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence.
• Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key/strategic hiring as needed.
• Develops and delivers business plans in support of Refining and Chemicals business growth, in line with Woods strategy.
• Maximizes the long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals.
• Consult on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges which impact on customer service and performance.
• Maintain operational integrity and excellence, tracking and reporting on performance metrics and steering improvements.
• Proactively drives and role models collaboration with other Business Managers, Sub-Business Groups in Digital Consulting, Projects and the broader Wood organization.
• Accountable for maintaining relationships with strategic/key clients (together with Growth & Development) and execution partners and supporting the development of new relationships in line with Wood’s strategy.