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Wofford College
Spartanburg, SC | Full Time
$77k-104k (estimate)
3 Months Ago
Students Accounts Administrator
Wofford College Spartanburg, SC
$77k-104k (estimate)
Full Time 3 Months Ago
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Wofford College is Hiring a Students Accounts Administrator Near Spartanburg, SC

Student Accounts Administrator

Wofford College is a place where thought leads, where ideas are celebrated and problem solving is
expected. Wofford invites applicants who are focused on student success and excited to join a
community committed to preparing thought leaders.
Wofford College, established in 1854, is a four-year, residential liberal arts college located in Spartanburg,
South Carolina. It offers 27 major fields of study to a student body of 1,875 undergraduates. Nationally
known for the strength of its academic program, outstanding faculty, experiential learning opportunities
and successful and supportive graduates, Wofford is recognized consistently as a “best value” and for its
commitment to student success and accessibility for low- and middle-income students. The college
community has 12 sororities and fraternities as well as 20 NCAA Division I athletics teams.
Wofford College invites applications for a Student Accounts Administrator in the Business Office.
Reporting to and working directly for the Controller, the Student Accounts Administrator has primary
responsibility for maintaining student financial records and collections, managing student payment
plans, cash receipts management, student account billing and performing other such duties related to
student accounts.
The Student Accounts Administrator is a full-time non-exempt position, and contingent upon the
College’s fiscal timelines and events, occasional evenings or weekends will be expected; otherwise, the
normal work schedule is 8:30 a.m.-5 p.m., Monday through Friday. The minimal working hours are 40
hours/week.
RESPONSIBILITIES

  • Provides exceptional customer service to students, parents, and Wofford faculty and staff.
  • Assures that all student account records are maintained in compliance with FERPA (Federal
Educational Rights Privacy Act) and billed according to the college’s billing schedule.
  • Processes study abroad invoices and posts charges to the student account for the respective
program.
  • Processes Sullivan Loans as directed by the financial aid office.
  • Processes student refunds as applicable.
  • Contacts and communicates with students and financially responsible parties regarding
outstanding student accounts to resolve and/or explain their financial obligations to the college,
ensures timely collection of student payments and handles removing holds from student
accounts.
  • Collects non-student payments (Advancement, Campus Events, Athletics, etc.), prepares deposit
information and records cash receipt payments in Banner ERP system.
  • Provides customer service to students, parents and college staff.
  • Administers Student Accounts email, responding to inquiries and forwarding inquiries to the
appropriate party when necessary.
  • Works closely with the Director of Residence Life on housing assignments during the fall, spring
and summer billing periods.
  • Distributes all incoming mail to correct Business Office personnel.
  • Responsible for first-year orientation seminar for the Business Office and student check-in when
students arrive on campus.
  • Maintains petty cash and reconciles weekly.
  • Assists in management of VA benefits and billing of outside scholarships and state prepaid
college plans.
  • Other service: As a key member of the Business Office, the Student Accounts Administrator
contributes to the life of Wofford College through his/her participations in college-wide
initiatives, committees and events, and further, assists with additional accounting responsibilities
and other matters as needed.

QUALIFICATIONS
The ideal candidate will have an associate degree, a positive work ethic and a minimum of two years of
experience in an office setting handling accounts receivable or a customer service-related position. They
will possess great attention to detail and the ability to provide excellent customer service.
APPLICATION PROCESS
All application materials must be submitted electronically to SrAccount@wofford.edu. Application
materials include: (1) a letter of application explaining how you meet the qualifications of this position;
(2) a current resume; and (3) names and contact information for (minimally) three professional
references. For assured consideration, application materials must be received no later than midnight on
April 19, 2024.
EEO STATEMENT
Wofford College values diversity within our students, faculty and staff and strives to recruit, develop and
retain the most talented people. Wofford College does not discriminate in employment on the basis of
race, color, creed, religion, sex, sexual orientation, transgender status, gender identity, age, national
origin, disability, veteran status or any other legally protected status in accordance with applicable
federal, state and local laws. For information about Wofford’s Title IX compliance, visit
wofford.edu/administration/title-ix.
It is the policy of Wofford College to provide reasonable accommodations for qualified individuals with
disabilities for employment. If you require any accommodations to participate in any part of the hiring
process, please contact HumanResources@Wofford.edu.

Job Summary

JOB TYPE

Full Time

SALARY

$77k-104k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

06/24/2024

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