Job Summary:
The Service Technician maintains the overall community’s condition and cleanliness and completes service request and unit turnovers to maximize available rental inventory. The Service Technician follows all policies and procedures established by the Community Manager and Woda Cooper Management.
Reports To:
The Service Technician reports to the Community Manager.
Duties/Responsibilities:

• Janitorial duties to maintain cleanliness and upkeep of exterior and interior corridors and common area spaces on a daily basis.
• Consistently maintain cleanliness of dumpster area.
• Community and walkways will be kept free of trash and cleared of safety hazards; especially ice and snow during the winter months.
• Maintain grounds in attractive condition, free of debris, weeds, and overgrowth.
• Interact positively at all times with residents and the public to enhance the community image and ensure superior resident retention.
• Perform general and emergency maintenance of apartments and common areas.
• Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Maintain an attractive community appearance and overall positive curb appeal.
• Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
• Effectively utilize required company databases and software programs.
• Identify actual and potential maintenance problems, including potential liability and workplace hazards, take appropriate actions to handle the problems.
• Document monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
• On-call responsibility, must be available for emergency calls after hours and on weekends and holidays or as assigned.
• Maintain professional appearance with designated maintenance uniform required by company policy.
• Utilize personal protective equipment to ensure safe work environment as required by company policy.
• Assist with any third-party inspections as needed.
• Participate and complete OSHA10 Training.
• Performs other related duties as assigned.

Required Skills and Abilities:

• Thorough knowledge of general plumbing, and electrical.
• Ability to read repair manuals.
• Ability to use hand tools and power tools.
• Ability to follow instructions.
• Excellent time management skills.
• Strong analytical and problem-solving skills.

Education and Experience:

• Must be at least 18 years old with a high school diploma or GED.

• Must be able to read and speak English and follow oral and written directions. • Previous experience in maintenance preferred.
Physical Requirements:

• Must possess a valid driver’s license and insurance.
• Prolonged periods of standing and walking.
• Must be physically able to climb ladders, bend, and crawl into awkward spaces.
• Must be able to lift 50 pounds at a time.