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Technology Support Specialist
Job Title: Technology Support Specialist
Reports To: Director of Technology and Innovation
Work Year: 12 months
Description:
Woburn’s Technology Support Specialists provide front line support for hardware and software applications to all school and district staff and students on a daily basis. As a critical member of the district’s technology team, the Technical Support Specialist prioritizes and accurately responds to help desk tickets and ongoing projects as coordinated by the IT Operations Manager, and conducts ongoing maintenance and maintains inventory records.
Duties include, but not limited to:
Education and Requirements:
Experience:
Physical Requirements:
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform this job. While performing the duties of this job, the employee is regularly required to: stand, walk, use hands, talk and hear. The employee may be required to reach with hands and arms above their head or reach forward, sit, squat, stoop or kneel. The employee must be able to lift or move up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Salary Range:
$45,000 - $53,000 depending on education and experience
At the Woburn Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced. We believe that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, Woburn Public Schools continues to be an Equal Opportunity Employer
and a district member of Mass Partnership for Diversity in Education
Full Time
$79k-99k (estimate)
03/28/2024
04/29/2024
The job skills required for Technology Support Specialist include Technical Support, Troubleshooting, Help Desk, Planning, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technology Support Specialist job description and responsibilities
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technology Support Specialist jobs
Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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Most technical support specialists acquire at least some on-the-job training after they are hired.
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Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
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A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.
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Step 3: View the best colleges and universities for Technology Support Specialist.