Job Summary: This position is responsible for performing quality related functions related to Food Safety and Quality programs at a designated BRC Certified facility.

Essential Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if it does not create an undue hardship for the department/company.

• Supports operations departments ensuring that the plant is producing food-safe, high quality products which meet or exceed all product specifications and regulatory requirements.
• Set-up/Take-Down cupping tables for Tea, Instant, and Coffee Products
• Participate in all daily sensory evaluations of Tea, Instant, and Coffee Products
• Provide support (analytical and sensory testing, data recording, etc.) for plant trials involving Tea, Instant, and Coffee products.
• Assists leading efforts to identify and correct any causes of non-conformance in the manufacturing processes.
• Completes non-conformance report when needed.
• Calibrates and maintains equipment including weigh scales, moisture analyzers, sieve shakers, colorimeters, pH meters, to perform product testing and audit test results.
• Cross-train with and fill-in for other departmental QC Technicians as needed.
• Correctly fill out paperwork required to process audits in timely manner and turn in to proper departments.
• Assists in performance of internal audits.
• Investigates consumer complaint report by locating production day/time and creating NCR if needed.
• Able to follow written instructions to ensure consistent quality monitoring processes.
• Performs data entry functions for quality related tests.
• Participates in all food safety and site related training.
• Communicates any food safety and quality issues to production personnel and management.
• Supports the Quality Assurance Department in achieving and maintaining BRC certification by assisting in the development, verification and validation of BRC programs.
• Supports Plant continuous improvement initiatives to improve product safety, product quality, and quality programs.
• Follows all safety procedures and participates in safety training. Maintains safe and efficient use of equipment, tools, and person. Reports any injury or accident immediately to supervisory and/or any unsafe condition.
• Supports and complies with GMP’s. Understands and follows emergency action plan.
• Supports food safety, quality and legality.
• Supports the lab and provides lab coverage when needed and provides weekend support when needed with necessary notice.
• Supports lab with data entry in Excel as needed.
• Supports lab with filing of paperwork.
• Ability to locate and extract forms from Trace Gains.
• Ensures the operation is providing food-safe, quality products which meet or exceed all product specifications and regulatory requirements.
• Assists the QA Supervisor in maintaining all Food Safety & Quality systems including but not limited to BRC Certification.
• Other duties as assigned.