Division:Eskenazi Health

Sub-Division: FQHC

Req ID: 20807 

Schedule: Full Time 

Shift: Days 

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Job Role Summary

The Dental Assistant /EFDA (Expanded Functions Dental Assistant) assists the dentist or dental hygienist. This position is responsible for exposing and processing X-rays, performs Expanded Restorative Dental procedures. The Dental Assistant/EFDA performs patient intake. The Dental Assistant/EFDA successfully demonstrates compliance with quality assurance, improvement and safety requirements. This position consistently shows initiative, efficiency, problem solving skills, high attention to detail, and friendly customer service skills.

Essential Functions and Responsibilities

Customer Services
• Role models Eskenazi Health mission, vision, and shared values
• Provides supportive care for patients at all times
• Supports team members to accomplish daily activities
• Assists others when needed
• Listens to the voice of the customer and strives to exceed their expectations

Quality
• Keeps the operatory neat and clean during procedures and disinfects thoroughly before each patient arrives. Keeps hand pieces properly maintained. Ensures that vacuum lines, unit, chair, light, instruments, and tray setups are thoroughly disinfected and properly sterilized at all times.

Productivity
• Restocks rooms as necessary
• Provides patient management for the dental department

Operational Efficiency
• Takes vital signs and reviews patient health history, updating as necessary
• Lays out necessary instruments for procedure
• Assists the dentist or dental hygienist in transfer of instruments utilizing approved dental assisting principles. Assists the operator in preparation and delivery of dental materials
• Exposes and processes x-rays and duplicates when necessary. Ensures all x-rays are suitable for diagnosis
• Performs restorative dentistry procedures within scope of certification or training

Compliance
• Assists the Health Center Manager on infection control, regulatory readiness for The Joint Commission, OSAP, OSHA and ADA guidelines
• Handles protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPPA)
• Maintains strict confidentiality and respect the privacy of others

Financial Sustainability
• Orders and maintains inventory of dental supplies according to purchasing policies and procedures for EHC

Job Requirements

• High School Diploma or equivalent
• Graduate of an accredited dental assisting program or CDA required
• Dental Radiograph certification with the State of Indiana
• Training in Expanded Restorative Dentistry with the ability to place and restore dental fillings required
• Certification for coronal polishing is valuable
• Bilingual in English and Spanish valuable
• Previous experience within a dental clinic valuable

Knowledge, Skills & Abilities

• Basic computer and mathematic skills
• Exhibits hand-eye coordination and manual dexterity when working with patients and/or equipment
• Ability to:
o assess age-specific and population-specific needs of patients
o recognize emergent situations and act appropriately
o understand and carry out written orders
o stand/walk for extensive periods of time
• Demonstrated sensitivity, tolerance and respect to diversity issues/concerns and for others by treating all customers and co-workers with dignity
• Ability to uses tact and diplomacy in all communication
• Demonstrated adaptability and sense of priorities
• Knowledge of dental procedures, medical terminology, dental equipment and supplies

Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.