15 Desktop support specialist Jobs in Herndon, VA
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Wipro is Hiring a Desktop support specialist Near Herndon, VA
Wipro Limited (NYSE : WIT, BSE : 507685, NSE : WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE’RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role-Desktop Support
Location-Herndon, Virginia, United States
We are looking for Desktop Support Technicians to perform service, repair, and / or installation of PCs (laptops and desktops)
Role & Responsibilities :
- Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
- Provides Level 1 technical support while configuring PCs for users.
- Escalates problems and issues to a higher level of support as needed. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction.
- Adheres to client policies and procedures while maintaining the integrity of the customer’s data.
- Coordinates across multiple departments / vendors to provide support.
- Interacts with the customer when responding to technical questions or requests for information.
- Maintains regular attendance.
- Other duties as assigned by management.
Required Education, Knowledge, and Experience :
Must have a College degree in a related field ( STEM)
Good to have experience with Microsoft operating systems and Microsoft Office Suites, basic knowledge in desktop troubleshooting is plus.
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Last updated : 2024-04-26
Job Summary
Full Time
IT Outsourcing & Consulting
$58k-72k (estimate)
04/28/2024
05/01/2024
wipro.com
EAST BRUNSWICK, NJ
500 - 1,000
2013
Private
ABIDALI NEEMUCHWALA
$1B - $3B
IT Outsourcing & Consulting
Related Companies
About Wipro
Wipro Ecoenergy provides retrofitting and energy management services for defense, retail and telecommunication industries.
The job skills required for Desktop support specialist include Troubleshooting, Technical Support, Microsoft Office, Desktop Support, Installation, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support specialist positions, which can be used as a reference in future career path planning. As a Desktop support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support specialist. You can explore the career advancement for a Desktop support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
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Gain experience with operating systems.
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Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.
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