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PURPOSE OF THE ROLE :
A Shift Leader has the overall responsibility of supporting the General Manager in day to day operations of
The Shift Leader must convey the Wingstop culture to his / her fellow crew members and be a creative
team player who is passionate about hard work, about having fun, and demonstrating sincere dedication
to the success of the brand. Every Team Member is responsible for representing the culture and mission of
Wingstop to Serve the World Flavor!
ESSENTIAL DUTIES AND RESPONSIBILITIES :
People Management : Responsible for assisting the General Manager in staffing the restaurant timely
and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both
team members and guests; create the culture in the restaurant through respect, recognition and reward.
Must work well with others and support the Wingstop Team. Must have a proven ability to work well under
pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to
assist all other positions when necessary.
Guest Experience : Must have an outgoing and positive attitude in dealing with guests. Greet all guests in
a timely manner (3-5 seconds at most). Ensure that each guest has a positive, long-lasting impression of
the Wingstop experience. Handle all orders and inquiries in a friendly and professional manner. Ensure
that we provide a quality product to all guests with quick and friendly service. Immediately notify the
General Manager of all guest issues or complaints. Resolve low level guest issues with efficiency and a
positive attitude.
Financial Management : Control cash, property, product and equipment; builds sales, control labor and
food costs.
Operations Management : Maintain operational standards and requirements in the restaurant; identify
and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's
company standards; ensure communication is passed across organization from the General Manager and
District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor
and develop team members to ensure a high performing restaurant team; leverage the support of the
Restaurant Support Center; ensure all risk management issues are in compliance with company
standards.
ESSENTIAL SKILLS :
QUALIFICATIONS :
highly engaged
holidays
Last updated : 2024-03-09
Full Time
Restaurants & Catering Services
$53k-65k (estimate)
07/19/2023
04/10/2024
wingstop.com
DALLAS, TX
500 - 1,000
2010
Public
CHARLES R MORRISON
$200M - $500M
Restaurants & Catering Services
Wingstop is a chicken wing restaurant chain.
The job skills required for Restaurant shift leader include Leadership, Food Service, Dedication, Product Quality, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Restaurant shift leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Restaurant shift leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Restaurant shift leader positions, which can be used as a reference in future career path planning. As a Restaurant shift leader, it can be promoted into senior positions as a Food & Beverage Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant shift leader. You can explore the career advancement for a Restaurant shift leader below and select your interested title to get hiring information.
If you are interested in becoming a Restaurant Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Restaurant Leader job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Restaurant Leader jobs
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