Description

Locations:

Air & Space Museum - 7711 E Academy Blvd, Denver CO, 80230 (primary)

Exploration of Flight - 13005 Wings Way, Centennial CO, 80112 (secondary)

Status & Classification: Regular | Full-Time | Non-Exempt

Payrate: $20 ~ $24/hour (depending on experience)

Work Schedule: Monday ~ Friday* | 9am ~ 5pm* | 40 hours/week
*This position must accommodate a flexible work schedule including occasional evenings, weekends, special events, and overnight/out-of-town travel as required.

Application window: deadline to submit applications is March 31st, 2024

Organization

Founded in 1994 on the former Lowry Air Force Base in east Denver's historic Lowry Field neighborhood, Wings Over the Rockies is a non-profit community organization dedicated to unlocking dreams of flight through exhibits, local events, and educational programming. We are Colorado’s premier Air & Space Museum having been recognized by CNN Travel as one of their 20 Best aviation museums in the world. Each year we welcome roughly 160,000 visitors representing all 50 states and dozens of countries internationally. Wings is committed to diversity, inclusion, and accessibility. The Museum boasts more than 100,000 sq. ft. of open hangar space full of iconic aircraft, space vehicles, historical artifacts, and more. Visitors can experience thrilling flight simulators, discover educational programs, and participate in one of our many exciting museum-sponsored events.

Exploration of Flight (EoF) is our flight-focused educational extension. This 15-acre campus is located at the Centennial Airport where we offer showcase events with a variety of aircraft, aviation immersion programs, pilot ground training, and flight experiences. EoF is home to our Blue Sky Gallery exhibit and interactive aviation center featuring an airworthy fleet of civilian and military aircraft.

Summary

The Marketing & Social Media Assistant will be responsible for enhancing the Museum's online presence, engaging our audience, promoting special events, and other organizational initiatives at both locations. This position blends creativity and technical skills to support the execution of marketing campaigns aimed at engaging guests and local communities to advance our non-profit mission. They expand the Museum's reach and market penetration through effective collaboration with external partners, influencers, and sponsors. The Marketing & Social Media Assistant is a member of the Marketing department reporting to the Director of Marketing and works closely with the Senior Content Producer, Content Coordinator, Marketing Manager, and inter-departmentally with Curatorial, Corporate Events, Visitor Services, and Education.

Benefits

• Medical, Dental, Vision, Life/AD&D coverage - 100% employer paid for eligible employees
• $500 annual Health Savings Account (HSA) employer contribution for eligible medical plans
• Generous Vacation, Sick, and paid Personal leave
• 403(b) group retirement plan with company match
• Potential for annual bonuses, merit pay increases, and career advancement
• Voluntary Short-Term Disability, dependent Life/AD&D, Accident, and Critical Illness coverage
• Optional Flexible Spending Account (FSA) and Dependent Care (DCA) plan participation
• Museum membership, store discount, and other employee perks

Duties & Responsibilities

Please Note - This list is not all inclusive but intended to be a general guide to the primary duties of this position.

Social Media

• Assist in creating, curating and scheduling social media content to increase brand awareness and engagement across various platforms such as, but not limited to Facebook, Instagram, Twitter, LinkedIn, and Threads
• Assist in monitoring social media channels for trends, discussions, and opportunities to join relevant conversations
• Assist in fostering community engagement by responding to comments, messages, and inquiries and mentions in a timely and professional manner that stays within the brand’s voice
• Track and analyze the performance of social media campaigns, providing insights and recommendations for improvement

Content Creation

• Collaborate with the marketing team and cross-departmentally to create compelling and visually appealing content for various channels
• Capture and edit photos and videos during museum events, exhibitions, and behind-the-scenes activities
• Write and edit copy for social media posts, blogs, newsletters, and other marketing/museum materials

Campaign/Event Assistance

• Assist in planning and executing social media content to promote marketing campaigns at Wings’ events at both locations
• Advertise membership programs, educational initiatives, and location hours/closures on social media, Wings' website, and by notifying necessary media outlets
• Supports Marketing Manager with print production including ensuring marketing collateral, lobby and digital graphics are displayed correctly and meets timeline required at both Wings’ locations

Collaboration & Community Engagement

• Collaborate with the marketing team to develop and implement strategies to engage the local community
• Act as a liaison between the Museum and local businesses (e.g. hotels) to foster partnerships and collaborations 
• Post Wings events to community calendars
• Work closely with other departments to gather information and content for marketing purposes

Analytics & Reporting

• Use analytics tools to track key performance indicators (KPIs) and provide regular reports on social media and marketing performance
• Identify opportunities for optimization and growth based on data analysis
• Assist with monthly data reports for social media

Working Conditions

Wings Over the Rockies Air & Space Museum operates in an 80-year-old aircraft hangar. Exploration of Flight is located at a busy regional airport. Environmental conditions may vary.

If you are an individual with a disability, you may request reasonable accommodations if you are unable or limited in your ability to access job openings or apply for a job on this site. You can request reasonable accommodations by contacting our HR Department at 303-360-5360 for assistance.

Requirements

• Candidates will be required to provide a portfolio sample with two or three examples of video and/or social media content they’ve created or helped produce
• Bachelor's degree in Marketing, communications, or a related field
• Minimum of three (3 ) years experience in social media and marketing
• Strong background in social media coupled with marketing experience
• Knowledge of SEO digital marketing including social media; experience using social scheduling platforms preferred
• Proficient with Adobe Creative Cloud, e.g. Photoshop, Premiere Pro, Illustrator, After Effects, etc.
• Experienced with WordPress CMS
• Highly proficient with Microsoft Office 365 suite and Google Workspace
• Strong computer and technological experience, confidence learning new software applications
• Phenomenal written, phone, and verbal communication skills
• Public speaking and community marketing experience
• Proficiency with graphic design tools and video editing software
• Familiarity with analytics tools and data-driven decision-making
• Demonstrated experience with storyboarding and concepting multi-media projects
• Must be detail-oriented with strong editing, writing, and researching abilities
• Strong organizational, planning, and project management skills 
• Self-motivated, outcome-oriented individual with strong interpersonal skills
• Ability to work independently and with variety of diverse teams
• Able to manage multiple projects, prioritize work, and meet deadlines
• Ethical and reliable with a positive demeanor and proactive outlook
• Familiarity with the mission of Wings Museum and a passion for aviation/aerospace
• On-camera talent is a plus! 
• Valid Driver’s License and clean motor vehicle record (MVR)